Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Tabetha Groce

Marysville,OH

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.

Committed to executing sales, service and customer experience initiatives driving strong sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate and Customer Service

Bayles Auto
Port Clinton, OH
04.2008 - Current
  • Worked well with potential customers by answering product and service questions; suggesting information about other products and services
  • Opens customer accounts by recording account information
  • Maintained customer records by updating account information
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Obtained signatures for financial documents and internal and external invoices.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Increased purchase amounts by cross-selling with similar products.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.

State Tested Nursing Assistant

STNA, Gale Healthcare Solutions
Tampa, FL
10.2020 - Current
  • Assist with daily living needs, Cleaning, Errands, comfort care,
  • STNA
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.

STNA/Home Health Aide

Bella Care Hospice
Columbus, OH
07.2016 - 09.2017
  • I assisted patients with bathing, Feeding, Dressing, and more importantly comfort care during the transition process
  • Daily charting on daily activities or any concerns.

STNA

Swanton Valley Care & Rehabilitation Center
Swanton, OH
10.2013 - 09.2016
  • Provided patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths
  • Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Diploma - Stna

Reynoldsburg High School
06.1995

Skills

  • Stna
  • Home Health
  • Home Care
  • Hospice Care
  • Nursing
  • Caregiving
  • Vital Signs
  • Laundry
  • Cleaning Experience
  • Alzheimer's Care
  • Retail Loss Prevention
  • Guest Relations
  • Inventory Control
  • Energetic Self-Starter
  • Listening Skills
  • Retail Store Operations
  • Promotional Support
  • Merchandise Display
  • Sales Goals Attainment
  • Shipment Processing
  • Sales Development
  • Client Account Management

Certification

Certified Nursing Assistant (CNA) Drivers License Home Health Aide A valid HHA or CNA certification. State Tested Nursing Assistant CPR Certification CPR Certification State Tested Nursing Assistant AED Certification BLS Certification

Additional Information

  • Authorized to work in the US for any employer

Timeline

State Tested Nursing Assistant

STNA, Gale Healthcare Solutions
10.2020 - Current

STNA/Home Health Aide

Bella Care Hospice
07.2016 - 09.2017

STNA

Swanton Valley Care & Rehabilitation Center
10.2013 - 09.2016

Sales Associate and Customer Service

Bayles Auto
04.2008 - Current

Diploma - Stna

Reynoldsburg High School

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Tabetha Groce