Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabetha Jozwiak

Cassadaga,NY

Summary

Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Overview

18
18
years of professional experience

Work History

Office Assistant II

GLPP Fredonia
Fredonia, New York
01.2022 - Current
  • Schedule patients for office appointments and diagnostic testing
  • Schedule No Fault and Workers Compensation appointments
  • Referrals : Set up appointments for Specialists .
  • Obtain Insurance Referrals for specialist appointments
  • Ability to use multiple sites to obtain prior authorizations for diagnostic testing
  • Obtain prior authorizations for Prolia and Reclast and schedule delivery of medication
  • Prior authorizations for Workers' Compensation such as physical therapy or diagnostic testing
  • Communicate with patients regarding appointments and sending concerns to the clinical staff
  • Schedule transportation and submit 2020/2015 forms for MAS
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Handled incoming and outgoing mail and packages .
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Trained staff members to perform work activities and use computer applications.
  • Traveled to other office to cover staff vacations or shortage
  • Maintain and oversee the providers schedule to ensure documents and testing are available to address at their appointment

Administrative Medical Assistant

WNY GI Connection, PLLC
West Seneca, NY
07.2015 - 01.2021
  • Greeted patients and scheduled appointments.
  • Ensured that all equipment was properly maintained and serviced according to manufacturer's specifications.
  • Ordered medical supplies and equipment as necessary.
  • Contacted other healthcare providers regarding patient care plans.
  • Assisted with scheduling procedures or tests when requested.
  • Maintained a clean reception area by tidying up furniture and organizing magazines.
  • Provided instruction to patients on medications, treatments, diets, and preventive healthcare measures.
  • Verified insurance coverage and updated demographics.
  • Maintained patient records, including medical histories and insurance information.
  • Created new patient charts in accordance with office protocol.
  • Answered multiple telephones lines , directed calls, and took messages.
  • Registered patients and scheduled appointments.
  • Submitted medication ,procedure and diagnostic testing prior authorizations.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Prepared treatment rooms for patient examinations.
  • Maintained and created templates and documents in Medent .
  • Assisted with referrals and prepared medical records for patients.
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Scheduled and confirmed patient appointments and consultations.
  • Completed relevant insurance and other claim forms.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • troubleshoot equipment and computer issues

Administrative Medical Assistant

Buffalo Gastroenterology Associates
Orchard Park, NY
02.2006 - 07.2014
  • transferred paper charts to EMR system while working in Medical records
  • Fulfilled Medical records requests while following NYS HIPAA law
  • Maintained and placed records from the fax tank into the appropriate charts
  • Daily chart prep to ensure the patient's visit went smoothly
  • Schedule procedures and office appointments for multiple sites
  • Collect copayments at check out and balance at end of day
  • Answer multiple phone lines,direct calls and answer questions.
  • Submit and obtain prior authorizations for medications and diagnostic testing from multiple sites
  • Scheduled follow up appointments and conducted patient check out
  • Floated to other areas within the practice where needed to assist with staff absences
  • Created new patient charts in accordance with office protocol.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Maintained confidentiality of records relating to clients' treatment
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled appointments for patients via phone and in person.

Education

Certificate - Medical Billing and Terminology

Erie Community College/CAST Program
Buffalo, NY
01.1998

Diploma - Security and Law Enforcement

Buffalo Vocational Technical Center / South Park H.S.
Buffalo, NY
01.1994

Skills

  • Suite Med EHR System
  • Epic EMR
  • Medent EMR System
  • Microsoft Word
  • Outlook Office
  • Excel
  • Medical Billing
  • Fluent with medical terminology
  • Familiar with insurance and HMO referral and Preauthorization processes
  • Ability to navigate multiple insurance websites to obtain Prior authorizations
  • Able to manage multiple phone lines
  • Scheduling patient appointments and procedures
  • Collecting copayments
  • Verifying patient insurance- Healthenet,UHC,Avality
  • Maintaining, scanning and sending medical records
  • Maintainand place documents from fax tank
  • Familiar with Soarian ,Info clique and Epic
  • Multi-task oriented
  • Can work independently and well with others Team player

Timeline

Office Assistant II

GLPP Fredonia
01.2022 - Current

Administrative Medical Assistant

WNY GI Connection, PLLC
07.2015 - 01.2021

Administrative Medical Assistant

Buffalo Gastroenterology Associates
02.2006 - 07.2014

Certificate - Medical Billing and Terminology

Erie Community College/CAST Program

Diploma - Security and Law Enforcement

Buffalo Vocational Technical Center / South Park H.S.

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Tabetha Jozwiak