Summary
Overview
Work History
Education
Skills
Certification
certificate
Timeline
Generic
Tabetha Newman

Tabetha Newman

Vacaville

Summary

Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cannabis Processor

City of Trees Ventures
04.2023 - Current
  • Operating the Mobius trimming machine
  • Operating the Tiny Twister trimming machine
  • Defoliating the mature plants
  • Transplanting the clones
  • Bucketting the dried plants
  • Trimming
  • Light house cleaning

Sales Floor Associate

Total Wine & More
10.2023 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
  • Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
  • Utilized customer feedback to improve services and apply best practices.
  • Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
  • Handled multiple customer queries simultaneously, prioritizing tasks for optimal efficiency.
  • Created personalized shopping experiences for clients through attentive service during one-on-one consultations.

Budtender/fulfillment

Kolas
02.2021 - 02.2023
  • Budtending
  • Run register
  • Express window
  • Customer service
  • Fulfillment
  • Inventory
  • Some light house cleaning

Operations Clerk

Xpress Global Systems, LLC.
01.2020 - 02.2021
  • All operations started and ended with my position, I ran the front desk
  • Communication skills are the most important part of this job
  • Customer service
  • I had to document every phone call between myself and other operators as we all were operating from the same system so when documents were missing or hard to find we would communicate this to each other through the AS400
  • Answering calls in a timely manner, and assisting the person calling to the best of my ability
  • Some calls were above my pay grade and I didn't have the authority to solve certain problems
  • Making sure customers receive accurate and precise data and payment information for their accounts in the warehouse
  • Accounts receivable and accounts payable
  • I had to document every phone call that was made between customers and myself
  • Filing all paperwork of said accounts
  • Calling customers to schedule payments, and making sure they stick to said payment plans
  • I learned how to operate the AS400 in 6 months
  • This is a shipping and receiving company, and learning about the process of the warehouse was helpful with the day to day tasks of my job
  • Protecting customers property
  • I had to document when a shipment arrived, and also when it left
  • Billing
  • Inventory every day
  • Light house cleaning
  • Emailing, scanning and faxing documents to the right customers and or companies as proof of shipments, reciprocation of shipments, delays, damages, returns, refunds etc
  • Scheduling, shipments, reciprocation of shipments and/or when customers/companies were allowed to pick up said shipments

Seamstress

Cat C brand purses
04.2018 - 05.2019
  • In charge of taking measurements
  • Pinning patterns
  • Cutting the pattern out of the cloth
  • Sewing said item(s) together using; sewing machines, bar tackers, hemmers, and surgers, and if needed I can hand sew as well

Sales Associate

Dollar General
03.2017 - 03.2018
  • Greeted customer
  • Offered knowledge about new items in the store
  • Customer service
  • Responsible for resolving all customer complaints
  • Processed customer transactions
  • Handled returns and exchanges
  • Maximized sales transactions
  • Monitored inventory
  • Restocked merchandise
  • Organized new merchandise
  • Responsible for general cleaning
  • Helped ensure customer satisfaction
  • Communicated with customers over the phone
  • Answered customer questions
  • Assisted an average of 100+ customers per day
  • Greeted customers in a friendly manner
  • Worked as team lead

Cashier/Customer Service

IGA FOOD STORE
01.2016 - 02.2017
  • Assisted with customer inquiries
  • Customer service
  • Helped customers find what they are looking for
  • Handled customer complaints and concerns
  • Handled returns and exchanges
  • Handled cash and credit transactions
  • Counted cash drawers
  • Stocked merchandise

Assistant Manager/Deli

Ingles Markets
10.2013 - 12.2014
  • I oversaw the company procedures and day to day routines
  • I made schedules for my coworkers
  • I was also the head cook for the deli hot bar, and cold bar
  • I ran the registers, ran the deli equipment ( i.e
  • Meat slicers, rotisserie machine, Deep fryer, oven, and dishwasher.)
  • I did inventory, and made orders
  • Assisted customers as needed
  • Some customer service was required

Assistant Manager

Clipper Petroleum
12.2012 - 02.2013
  • Promoted to Assistant Manager after 3 months
  • Managed a group of associates
  • Oversaw day to day store operations
  • Opened and closed store
  • Made bank deposits and money orders on behalf of Store manager
  • Customer service
  • Managed daily reports of transactions
  • Designed and ordered all incoming and outgoing merchandise for customers
  • Trained new employees on store processes and procedures
  • Coordinated schedules and assigned associate shifts
  • Enforced company policies and procedures

Shift Leader/Quality Control

Fieldale Farms
10.2011 - 01.2012
  • I actually started this job as QC
  • During that part of the job I over saw the perfection of the production line
  • I would check each box for weight, foreign objects (i.e
  • Anything that wasn't chicken, like glove particles, broken machine parts, etc...)
  • I made sure the pallets were secure, and right height and weight
  • I made sure that my coworkers were sanitary, and used proper equipment
  • I was promoted to shift leader In a completely different department but within the same company
  • So as shift leader I once again oversaw the production line but this time I was making sure the employees were doing their jobs right and to correct anything that may cause harm to my coworkers, or cause harm to our customers by using our products

Education

College prep -

Gilmer County High School
Ellijay, GA
05.2001

Cannabis

University Of Kolas
Sacramento
01-2021

Skills

  • Extensive sewing experience
  • Skilled in sewing machine techniques
  • Attention to detail
  • Experienced sewer
  • Teamwork and collaboration
  • Two years of upholstery experience
  • Customer service
  • Extensive store leadership
  • Data entry experience
  • Cash management expertise
  • Basic experience with Adobe Illustrator
  • Expertise in shift management
  • Over a decade of assistant management
  • Sales expertise
  • Illustration with two years of experience
  • Experienced in Adobe Photoshop
  • Experienced with Excel for 2 years
  • Proficient in food management
  • One year of graphic design experience
  • Four years of typography experience
  • Two years of photography expertise
  • One year of hospitality experience
  • Over a decade in restaurant operations
  • Proficient in presenting complex information clearly
  • Extensive customer service experience
  • Extensive experience in written communication
  • Proficient in 10-key typing
  • Two years of sales expertise
  • Proficient in engaging audiences
  • Skilled in delivering product demonstrations
  • Experienced in inventory management in a warehouse setting
  • Familiarity with Windows software applications
  • Efficient data management
  • Experienced with Microsoft Office Suite

Certification

  • Driver's License
  • Assessments
  • Customer service fit — Proficient
  • July 2023
  • Measures the traits that are important for success for customer service roles
  • Full results: Proficient
  • Retail customer service — Proficient
  • September 2022
  • Responding to customer situations in a retail setting
  • Supervisory skills: Motivating & assessing employees — Proficient
  • Motivating others to achieve objectives and identifying improvements or corrective actions
  • Mechanical knowledge — Proficient
  • August 2023
  • Understanding and applying mechanical concepts and processes
  • Work style: Reliability — Proficient
  • June 2022
  • Tendency to be reliable, dependable, and act with integrity at work
  • Sales skills — Proficient
  • February 2023
  • Influencing and negotiating with customers
  • Cleaner fit — Proficient
  • March 2023
  • Measures the traits that are important for successful cleaners
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

certificate

Kolas University - February 26th, 2021 

Timeline

Sales Floor Associate

Total Wine & More
10.2023 - 02.2025

Cannabis Processor

City of Trees Ventures
04.2023 - Current

Budtender/fulfillment

Kolas
02.2021 - 02.2023

Operations Clerk

Xpress Global Systems, LLC.
01.2020 - 02.2021

Seamstress

Cat C brand purses
04.2018 - 05.2019

Sales Associate

Dollar General
03.2017 - 03.2018

Cashier/Customer Service

IGA FOOD STORE
01.2016 - 02.2017

Assistant Manager/Deli

Ingles Markets
10.2013 - 12.2014

Assistant Manager

Clipper Petroleum
12.2012 - 02.2013

Shift Leader/Quality Control

Fieldale Farms
10.2011 - 01.2012

College prep -

Gilmer County High School

Cannabis

University Of Kolas

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