Hardworking employee enthusiastic about learning anything. Pursues opportunities to learn new skills and contribute to group success. Strong relationship-building and problem-solving abilities.
Dependable
Compassionate
Ambitious
Team player
Overview
17
17
years of professional experience
Work History
Florist/Delivery Driver
Woodstock Flowers And Gifts
09.2023 - Current
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Verified accuracy of all deliveries against order forms.
Managed customer inquiries and complaints in polite and professional manner.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Licensed Master Cosmetologist
Knockouts Haircuts For Men
10.2021 - 09.2023
Demonstrated high level of customer service to increase retention and satisfaction.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Maintained regular client list and successfully handled walk-in customers.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Caregiver, Special Needs
Midwest Home Health Care
02.2023 - 06.2023
Assisted clients with daily general wellness.
Assisted with guidance, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Customer Service Associate
U-Haul
02.2023 - 06.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Increased revenue by cross-selling and upselling products and services.
Church Youth Leader
Second Baptist Church,Hutchinson, Kansas
06.2015 - 02.2020
Organized group activities and outings for youth and led weekly Bible study meetings.
Maintained good relationships with parents through regular communication and active participation in planned activities.
Provided counseling to students with spiritual and personal issues and maintained relationships with students.
Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
Engaged youth by following, implementing, and assisting in creating lesson plans.
Collaborated with youth pastors to establish program objectives and achieved outcome goals by devising effective strategies.
Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
Encouraged youth to explore talents and interests.
Assisted with organizing religious activities and services.
Assisted with fundraising activities.
Participated in various outreach programs.
Collaborated with other religious organizations and agencies.
Data Entry for Tithes & Offerings
Church Of The New Covenant
05.2013 - 06.2015
Followed established procedures to enter and process data correctly.
Updated and maintained customer information, documents and records.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Warehouse Worker
Better Life Technology
09.2014 - 01.2015
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Strapped items down over protective padding to secure throughout transportation.
Paraeducator
Heartspring
06.2006 - 12.2006
Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Documented behaviors, implemented interventions and treatment results.
Collaborated with teachers to help with classroom and workload management.
Worked with students to promote learning and pro-social development.