Summary
Overview
Work History
Education
Skills
Timeline
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Tabion Wiggins

Binghamton,NY

Summary

Proactive Food Waiter, Delivery Driver, Dock Leader, and Shift Manager with extensive experience in service, logistics, and team leadership. Skilled in efficient food service, timely deliveries, inventory management, and staff training. Committed to maintaining cleanliness, accurate order preparation, and fostering positive customer experiences. Focused and reliable worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated Manager with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking team player with solid work ethic and good problem-solving and organizational skills. Willing to take on any task to help team.

Overview

7
7
years of professional experience

Work History

Food Waiter

Redds Kettle Inn
09.2022 - 08.2024
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
  • Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
  • Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
  • Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
  • Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
  • Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.

Delivery Driver

DoorDash
11.2021 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Dock Leader /Lead Forklift Driver

SLG Warehouse Solutions
10.2020 - 11.2021
  • Reinforced a culture of safety by conducting regular safety meetings and providing ongoing training for all team members.
  • Maintained accurate records of shipments, tracking movements in real-time to prevent delays or lost cargo.
  • Enhanced dock productivity by implementing efficient loading and unloading procedures.
  • Reduced docking times with effective communication and coordination between team members.
  • Pushed or pulled loading carts to and from weighing station.
  • Managed inventory control, optimizing warehouse organization and space utilization.
  • Implemented loading dock process and productivity improvements.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.

Shift Manager

Arbys Resturant
07.2017 - 09.2020
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Improved employee morale with regular feedback sessions, fostering positive work environment.
  • Managed staff hiring, training and supervision.
  • Supervised ongoing daily production phases.
  • Good leading traits

Education

High School Diploma -

Vestal Senior High School
Vestal, NY
06.2020

Skills

  • Strong multitasking
  • Customer service focus
  • Cleanliness
  • Professional Appearance
  • Food safety understanding
  • Allergy awareness
  • Order Accuracy
  • Salesmanship
  • Clear enunciation
  • Accountable
  • Respectable
  • Confident
  • Decision Making
  • Passion
  • Humble
  • Active Listener
  • Communication
  • Lead by example
  • Professional
  • Honest
  • High Energy and Stamina
  • Cool Under Pressure
  • Ability to Lift 30 Pounds
  • Reliable and Responsible
  • Relationship Building
  • Attention to Detail
  • Multitasking
  • Multitasking Abilities
  • Reliability

Timeline

Food Waiter

Redds Kettle Inn
09.2022 - 08.2024

Delivery Driver

DoorDash
11.2021 - 11.2023

Dock Leader /Lead Forklift Driver

SLG Warehouse Solutions
10.2020 - 11.2021

Shift Manager

Arbys Resturant
07.2017 - 09.2020

High School Diploma -

Vestal Senior High School
Tabion Wiggins