Accomplished Senior Quality Improvement Specialist with a proven track record at Summit Medical Group, enhancing clinical outcomes through data analytics and performance improvement. Skilled in EMR optimization and regulatory compliance, adept at leading cross-functional teams and developing training programs. Demonstrated success in driving quality initiatives, evidenced by measurable performance gains in ambulatory care settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Quality Improvement Specialist
Summit Medical Group
New Providence, NJ
02.2021 - Current
Lead quality and process improvement initiatives for ambulatory and physician enterprise programs, ensuring alignment with value-based care (VBC), HEDIS, and MIPS performance metrics
Manage and oversee data-driven quality transformation projects, applying high-reliability science, Agile methodology, and patient safety principles to enhance ambulatory clinical outcomes
Collaborate with EMR and data analytics teams to develop and implement workflows and reporting tools for quality monitoring and compliance tracking
Conduct performance analysis and data validation, identifying trends to drive evidence-based improvement strategies for assigned ambulatory clinical subgroups
Facilitate provider and staff education programs, developing training materials, presentations, and process mapping tools to enhance clinical workflow efficiency
Coordinate regulatory compliance efforts, ensuring adherence to CMS, NCQA, The Joint Commission, and state regulatory standards through ongoing audits and process evaluations
Support patient safety initiatives by promoting transparency, encouraging event reporting, and implementing corrective action plans
Prepare and present performance data to physician leadership, quality councils, and senior executives to inform decision-making and strategic planning
Successfully developed and led quality improvement projects that resulted in measurable performance gains across ambulatory care settings
Spearheaded data validation initiatives, improving the accuracy of quality reporting and regulatory compliance submissions
Designed workflow enhancements that streamlined clinical processes, improving patient care efficiency and closing care gaps
Developed and facilitated training programs on quality and patient safety, increasing staff engagement and competency
Quality Improvement Coordinator
Summit Medical Group
New Providence, NJ
05.2017 - 02.2021
Conducted clinical data analysis and process improvement projects, ensuring compliance with CMS, HEDIS, and NCQA standards
Led provider engagement initiatives, offering coaching and training on performance metrics, EMR utilization, and regulatory compliance
Assisted in workflow development and process optimization, partnering with IT and clinical leaders to improve EMR documentation and reporting
Provided audit support, ensuring regulatory compliance through meticulous chart reviews and quality reporting oversight
Developed educational materials to support physician and staff training in population health management and quality initiatives
Led data-driven interventions that improved quality scores and provider engagement in value-based care models
Implemented structured training programs to enhance compliance with clinical quality measures and regulatory standards
RN PPS Coordinator/FIM Educator
Kessler Institute for Rehabilitation Inc.
West Orange, NJ
05.2015 - 05.2017
Collected and reviewed Inpatient Rehabilitation Facility Patient Assessment Instrument (IRF-PAI) data, ensuring accuracy in medical coding and documentation corrections.
Managed all aspects of Functional Independence Measure (FIM) score capture, including documentation review to ensure the completion of the IRF-PAI.
Provided FIM and Prospective Payment System (PPS) training to new employees during orientation to enhance competency.
Assessed staff educational needs, and conducted targeted in-service training sessions to address knowledge gaps.
Audited medical records to verify clinical documentation accuracy, ensuring alignment with FIM scores, and regulatory requirements.
Worked closely with clinical team members to resolve documentation inconsistencies, and ensure proper comorbidity identification.
Participated in performance improvement initiatives, delivering staff education, and process enhancements based on identified trends.
Collaborated with the PPS Manager to conduct compliance audits, providing guidance and support to staff to maintain adherence to CMS standards and guidelines.