A flexible team player seeking a position as an office manager or customer service coordinator.
Overview
7
7
years of professional experience
Work History
PATIENT COORDINATOR; TEAM LEAD
BROOKS PHYSICAL THERAPY
08.2022 - Current
As the representative as the company, the job entails providing exceptional customer service, scheduling appointments, verifying insurances, and obtaining authorizations for approvals
Other responsibilities include creating employee schedules, ensuring a smooth-running office, working with no-fault and workers' compensation cases, communicating with medical offices and insurance companies, and maintaining inventory of office and medical supplies to ensure patient satisfaction in a fast-paced environment
PATIENT CARE COORDINATOR; OFFICE MANAGER
HANDS OF HOPE PHYSICAL THERAPY
06.2021 - 08.2022
Scheduling patients, calling insurance companies for verifications and authorizations
Working with no fault and workers compensation cases, calling other medical offices, working in a high pace environment, ensuring office supplies and medical supplies are stocked
Keeping the patients happy
PATIENT CARE COORDINATOR; OFFICE MANAGER
JAG-ONE PHYSICAL THERAPY
04.2018 - 06.2021
Being the face of the company, providing excellent customer service, answering phones, speaking to patients, other medical offices, and insurance companies, scheduling patients, verifying insurances, and sending out authorizations for approvals.
Maintained office efficiency through effective scheduling.
Education
LaGuardia community college
01.2020
FSCJ -
01.2011
GED -
01.2009
Skills
Organizational and planning skills
Excellent customer service
Oral and written communication skills
Ability to multitask
Quick learner
Knowledge of insurance claims
Knowledge of benefits
Knowledge of eligibility
Knowledge of authorizations
Timeline
PATIENT COORDINATOR; TEAM LEAD
BROOKS PHYSICAL THERAPY
08.2022 - Current
PATIENT CARE COORDINATOR; OFFICE MANAGER
HANDS OF HOPE PHYSICAL THERAPY
06.2021 - 08.2022
PATIENT CARE COORDINATOR; OFFICE MANAGER
JAG-ONE PHYSICAL THERAPY
04.2018 - 06.2021
LaGuardia community college
FSCJ -
GED -
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