Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabitha Spencer Norman

Riverview

Summary

Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Driver/Grocery Shopper

Spark
08.2023 - Current
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.

Driver/Grocery Shopper

Instacart
03.2021 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Prep Line Cook

Outback Carrabbas Express
01.2019 - 10.2023
  • Trained and assisted new kitchen staff members.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Driver/Shift Manager

Marcos Pizza
03.2017 - 01.2019
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Driver

Finish Master Auto Body Paint
02.2015 - 12.2017
  • Minimized liability by consistently following road rules when driving.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Obtained signatures from customers upon delivery of goods.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Shift Manager

Pizza Hut
02.2010 - 03.2015
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored new employees to maximize team performance.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Troubleshot equipment to reduce service calls and downtime.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Education

CDL-A - Truck Driving

HCC
Plant City, FL
03-2024

High School Diploma -

East Bay High School
Gibsonton, FL
06-2009

Skills

  • Load monitoring
  • Delivery pickup
  • Daily logging
  • Commercial driving
  • Verbal and written communication
  • Problem-solving
  • Safe driving techniques
  • GPS and route planning
  • CDL license
  • Route determination
  • Vehicle maintenance
  • DOT compliance

Certification

Cdl a

Timeline

Driver/Grocery Shopper

Spark
08.2023 - Current

Driver/Grocery Shopper

Instacart
03.2021 - Current

Prep Line Cook

Outback Carrabbas Express
01.2019 - 10.2023

Driver/Shift Manager

Marcos Pizza
03.2017 - 01.2019

Driver

Finish Master Auto Body Paint
02.2015 - 12.2017

Shift Manager

Pizza Hut
02.2010 - 03.2015

CDL-A - Truck Driving

HCC

High School Diploma -

East Bay High School

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