Tabitha Aguayo
Yuma,Arizona
Summary
Accomplished Cashier with a proven track record at Wienerschnitzel, adept in money handling and complex problem-solving. Demonstrated ability to enhance customer satisfaction through clear communication and empathy, leading to increased loyalty and sales. Excelled in maintaining high accuracy in drawer balancing and fostering productive team relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Wienerschnitzel
Yuma, Arizona
08.2019 - 05.2021
- Adhered to social distancing protocols and wore mask or face shield.
- Offered customers carry-out service at completion of transaction.
- Followed company security procedures for handling large sums of money.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
Cashier
Chevron
Sequim, WA
11.2018 - 03.2019
- Followed company security procedures for handling large sums of money.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Resolved customer complaints professionally in accordance with company policy.
- Processed sales transactions to prevent long customer wait times.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer inquiries regarding store policies and procedures.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Karl's Apple Market
Fairview, OK
07.2012 - 12.2013
- Offered customers carry-out service at completion of transaction.
- Followed company security procedures for handling large sums of money.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Processed sales transactions to prevent long customer wait times.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Scanned items and checked pricing on cash register for accuracy.
- Stocked shelves with merchandise when needed.
- Helped with purchases and signed customers up for rewards program.
- Answered customer inquiries regarding store policies and procedures.
- Used suggestive selling techniques to promote add-on sales.
- Maintained work area and kept cash drawer organized.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
Fairview High
Fairview, OKSkills
- Product restocking
- Drawer balancing
- Returns processing
- Complex Problem-solving
- Money handling
- Patience and empathy
- Clear communication
Certification
- Food handlers
- CNA
- CPR/ FIRST AID
Languages
English
Professional
Timeline
Cashier
Wienerschnitzel
08.2019 - 05.2021
Cashier
Chevron
11.2018 - 03.2019
Cashier
Karl's Apple Market
07.2012 - 12.2013
High School Diploma -
Fairview High
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