Tabitha Allison
Lakewood,CO
Summary
I have a wide range of experiences in my professional life. They range from working at Baskin Robbins to nannying in my adult life. All of my jobs have required problem solving,professionalism and enthusiasm. I have been regarded as a coworker and employee who always goes the extra mile to be sure of customer satisfaction. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Private Nanny
Dave and Gem Swartz
Morrison, CO
08.2017 - 09.2020
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the children safely to appointments, social engagements or recreational activities.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Nail Technician
The Nest Nail Spa
Lakewood, CO
01.2015 - 08.2017
- Greeted guests upon arrival and provided information regarding treatments, services, and pricing.
- Assisted with booking appointments using computerized scheduling system.
- Performed administrative tasks such as answering phones and responding to emails.
- Maintained cleanliness of spa reception area and other common areas throughout the facility.
- Ensured that all necessary supplies were stocked in treatment rooms prior to scheduled appointments.
- Checked in customers for their appointments and verified payment information.
- Assisted with product sales by providing detailed information about products available for purchase.
- Coordinated client check-out process including collecting payments, issuing receipts, and scheduling follow-up appointments if needed.
- Managed customer inquiries in a professional manner while maintaining confidentiality of customer records.
- Processed payments for spa services rendered using cash, credit cards, checks or gift certificates as forms of payment.
- Informed customers about special offers and promotions available at the spa.
- Served refreshments to clients before or after their treatments.
- Developed relationships with customers through excellent customer service.
- Upheld safety standards within the spa environment by adhering to proper protocols for handling hazardous materials.
- Coordinated and booked spa service appointments for individual and group clients.
- Instructed guests on facility safety measures.
- Documented key information from each service visit into detailed reports.
Sales Associate
David's Bridal
Las Vegas, NV
03.2012 - 11.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
Server
The Burger Bar
Las Vegas, NV
06.2007 - 03.2010
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Sales Associate
David's Bridal
Burbank, CA
04.2006 - 04.2007
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Nail Technician
Rusty's Beaute Salon
Denver, CO
06.1998 - 01.2006
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Maintained customer records for future reference.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Provided excellent customer service through friendly interactions with clients.
- Built repeat client base to increase profits and stabilize cash flow.
Server
Baskin Robins
Lakewood, CO
08.1996 - 05.1997
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Alameda High School
Lakewood,CO05-1998
Nail Technician
Warren Tech
Lakewood, CO05-1998
Skills
- Schedule Management
- Laundry
- Manicures and nail care
- Pedicures
- Nail Polish Application
- Client consultation
- Tool and surface sanitation
- Time Management
- Hygiene practices
- Customer Service
- Problem-solving skills
- Product Knowledge
- Sanitation maintenance
Certification
- Nail Tech Licenes
- CND Certified
References
- Carol O'Brien (303) 748-6258
- Karla Kirkpatrick-Adams (720) 217-8790
Timeline
Private Nanny
Dave and Gem Swartz
08.2017 - 09.2020
Nail Technician
The Nest Nail Spa
01.2015 - 08.2017
Sales Associate
David's Bridal
03.2012 - 11.2014
Server
The Burger Bar
06.2007 - 03.2010
Sales Associate
David's Bridal
04.2006 - 04.2007
Nail Technician
Rusty's Beaute Salon
06.1998 - 01.2006
Server
Baskin Robins
08.1996 - 05.1997
- Nail Tech Licenes
- CND Certified
High School Diploma -
Alameda High School
Nail Technician
Warren Tech
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