Tabitha Austin
Personal Assistant
Fremont,NE
Summary
Accomplished Personal Assistant with a proven track record adept in office management and maintaining schedules. Leveraged advanced MS Office skills and exceptional attention to detail to enhance business efficiency and client satisfaction. Demonstrated strong work ethic and interpersonal skills, contributing to strategic planning and improved decision-making processes. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
24
24
years of professional experience
Work History
Personal Assistant to the Owner
NTTs LLC
05.2023 - 06.2024
- Maintained appropriate filing of personal and professional documentation.
- Facilitated smooth business transactions through diligent management of invoices, budget tracking and sales reporting.
- Enabled informed decision making for the owner by providing valuable insights based on thorough research on industry trends or potential opportunities.
- Ensured optimal resource allocation by coordinating staff schedules and delegating tasks as necessary.
- Used discretion when handling confidential information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well stocked.
- Interviewed, hired and trained employees.
Personal Assistant to the Owner
Timeless Renovations, LLC
03.2017 - 05.2023
- Displayed absolute discretion handling confidential information.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Provided multifaceted services to the owner by running errands scheduling appointments and managing mail.
- Kept detailed track of household and maintenance inventory and schedules.
- Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
- Strengthened client relationships through timely follow-ups and proactive problem-solving.
- Answered high volume of phone calls and email inquiries.
Owner
Celine's Designer Resale Boutique & Home Design
Aurora, CO
01.2005 - 03.2017
- Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.
- Implemented a robust point-of-sale system that improved transaction accuracy and streamlined store operations.
- Expanded retail business through effective marketing campaigns and ongoing promotions.
- Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
- Introduced a customer loyalty program that rewarded repeat shoppers with exclusive discounts, enticing them to return more frequently.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Director
Avaya
Highlands Ranch , CO
01.2000 - 01.2005
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Managed team of sales representatives, providing guidance, coaching and support.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
University of Colorado Denver
Denver, COAssociate of Science - Business Administration And Management
Community College of Aurora
Aurora, CO1995
Skills
- Maintaining Schedules
- Expense Tracking
- Office Management
- Travel Arrangements
- Time Management
- Strong Work Ethic
- Multitasking and Organization
- Advanced interpersonal skills
- Attention to Detail
- AR/AP
- Advanced MS Office Suite
- Vendor Relationship Management
Timeline
Personal Assistant to the Owner
NTTs LLC
05.2023 - 06.2024
Personal Assistant to the Owner
Timeless Renovations, LLC
03.2017 - 05.2023
Owner
Celine's Designer Resale Boutique & Home Design
01.2005 - 03.2017
Sales Director
Avaya
01.2000 - 01.2005
University of Colorado Denver
Associate of Science - Business Administration And Management
Community College of Aurora
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