Dynamic and results-driven professional adept in HR compliance, employee relations, team development and customer service. Personable and diligent with implementing HR policies and procedures. Known for reliability and adaptability and committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Permanent Substitute Teacher
Aldine ISD
Houston, TX
09.2024 - Current
Utilized data-driven assessments to monitor student progress and inform instructional decisions.
Managed 25 plus student classrooms monitoring behavior effectively, maintaining a focused and productive learning atmosphere.
Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
Participated in school-wide initiatives aimed at improving overall student outcomes through collaborative planning efforts with staff members.
Developed personalized learning plans for students, leading to improved comprehension and academic success.
Human Resources Staffing Coordinator
Harris County Toll Road Authority
Houston, Texas
06.2014 - 02.2024
Serve as essential employee for HR contractor staffing
Compile hourly time for large temp force.
Collaborated with I.T. to create tailored staffing reporting
Track performance appraisals
Facilitated strategic planning to further enhance orientation and onboarding
Maintain contractor budgets
Built comprehensive employee recruiting strategy
Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping
Oversees new-hire orientation , data entry and basic recruiting tasks for best-in-class talent identification.
Facilitated criminal background check process for new hires
Improved operational processes resulting in productivity increase in HR department
Liaison between HCTRA and Staffing agencies for successful new hire onboarding
Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes
Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Recruited talented, diverse and qualified candidates for employment.
Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
Front Desk Agent
Embassy Suites-Downtown Houston
Houston, TX
08.2013 - 06.2014
Connie Award winner for Guest Satisfaction-2013
Adhered to all verification of cashiering & transaction procedures
Performed all guest arrivals and departures efficiently and professionally
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Assisted other hotel personnel in various capacities including overseeing entire front desk when manager was unavailable and handling purchases at gift shop when required.
Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Sales Associate Team Leader
Wet Seal-Schererville
Schererville, IN
06.2011 - 08.2012
Developed and Managed customer relations to maximize Service satisfaction
Promoted goodwill and generated repeat/referral business that contributed sales growth
Monitored & Resolved service issues.
Maintained Inventory
Trained and developed new sales team associates in products, selling techniques and company procedures.
Prepared large cash deposits with zero discrepancies.
Education
Bachelor of Arts - Acting
Columbia College Chicago
Chicago, IL
05.2013
Some College (No Degree) - Business Administration And Management
Indiana University South Bend
South Bend, IN
Skills
FMLA comprehension
Labor relations
In-depth knowledge of HR Compliance
Employee programs
Team Bonding
Training and mentoring
Budget planning
New employee orientations
Change implementation
Staff training/development
Performance Management
File and records management
Team Building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Permanent Substitute Teacher
Aldine ISD
09.2024 - Current
Human Resources Staffing Coordinator
Harris County Toll Road Authority
06.2014 - 02.2024
Front Desk Agent
Embassy Suites-Downtown Houston
08.2013 - 06.2014
Sales Associate Team Leader
Wet Seal-Schererville
06.2011 - 08.2012
Bachelor of Arts - Acting
Columbia College Chicago
Some College (No Degree) - Business Administration And Management
Indiana University South Bend
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