Summary
Overview
Work History
Education
Skills
Timeline
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Tabitha Bell

Tabitha Bell

Summary

Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.

Overview

17
17
years of professional experience

Work History

Store Assistant

Bojangles' Famous Chicken 'n Biscuits
03.2015 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Cna

Health Center At Standifer Place
11.2006 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.

Customer Service Associate

Walmart
01.2008 - 10.2012
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

High School Diploma -

Southeast High School
Wichita, KS
05.1989

Skills

  • Corrective Actions
  • Assignment Delegation
  • POS Transactions
  • Customer Inquiries
  • Managing Cash Register
  • Team Collaboration
  • Sales Strategies
  • Sales Initiatives
  • Customer Assistance
  • Rewards Programs
  • Employee Scheduling
  • Electromechanical Systems
  • Organizational Policies
  • Loss Prevention Goals Monitoring
  • Deposit Preparation
  • Payroll Coordination
  • Inventory Management
  • Team Goals
  • Portion Standards
  • POS Inventory System Operation
  • Exceeding Customer Expectations
  • Delivery Arrangements
  • Digital Databases
  • Store Policies and Procedures
  • Selling Skills

Timeline

Store Assistant

Bojangles' Famous Chicken 'n Biscuits
03.2015 - Current

Customer Service Associate

Walmart
01.2008 - 10.2012

Cna

Health Center At Standifer Place
11.2006 - Current

High School Diploma -

Southeast High School

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Tabitha Bell