Tabitha Clark
Topeka,KS
Summary
Dynamic and results-oriented professional with extensive experience in customer service and household management. Proven ability to enhance guest satisfaction at Big Rigs Family Restaurant through active listening and problem resolution. Skilled in data entry and time management, consistently fostering teamwork and collaboration to achieve operational excellence. After a career break to raise a family, I am now eager to apply my exceptional skills in budgeting, time management, and problem-solving in a fast-paced team environment.
Overview
18
18
years of professional experience
Work History
Household Manager
Full-time Parent
12.2017 - Current
- Organized household schedules and appointments to ensure efficient daily operations.
- Managed inventory of household supplies, ensuring timely restocking and availability.
- Coordinated meal planning and preparation, accommodating dietary preferences and restrictions.
- Assisted in budgeting for household expenses, promoting cost-effective practices.
Server
Big Rigs Family Restaurant
08.2015 - 02.2018
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Trained new team members on restaurant procedures and service standards.
Customer Service Representative
Alorica
11.2016 - 03.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining composure and professionalism in fast-paced environment.
- Collaborated with team members to improve service delivery processes and enhance customer satisfaction.
- Utilized CRM software to track customer interactions and ensure accurate recordkeeping for follow-up actions.
Preschool Assistant Teacher
The Learning Tree
08.2015 - 08.2016
- Fostered positive learning environment through engaging activities and individualized support.
- Implemented age-appropriate lesson plans to enhance cognitive development and social skills.
- Collaborated with lead teacher to assess student progress and adapt instructional strategies.
- Guided classroom management techniques to maintain a safe and orderly environment.
Household Manager
Full-time Parent
12.2011 - 02.2015
- Implemented cleaning routines, maintaining a high standard of cleanliness throughout the home.
- Adapted quickly to changing household needs, demonstrating flexibility and problem-solving skills.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Customer Service Representative
Berlin-wheeler
09.2013 - 03.2014
- Trained new staff on company policies, procedures, and customer interaction best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Server
Cook's Corner Cafe
10.2007 - 08.2009
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in inventory management, contributing to efficient stock replenishment processes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Elementary Education
Missouri Western State University
Saint Joseph, MOHigh School Diploma -
North Platte High School R-1
Dearborn, MO01-2009
Skills
- Active listening
- Data entry
- Problem resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
Timeline
Household Manager
Full-time Parent
12.2017 - Current
Customer Service Representative
Alorica
11.2016 - 03.2017
Server
Big Rigs Family Restaurant
08.2015 - 02.2018
Preschool Assistant Teacher
The Learning Tree
08.2015 - 08.2016
Customer Service Representative
Berlin-wheeler
09.2013 - 03.2014
Household Manager
Full-time Parent
12.2011 - 02.2015
Server
Cook's Corner Cafe
10.2007 - 08.2009
Elementary Education
Missouri Western State University
High School Diploma -
North Platte High School R-1
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