Summary
Overview
Work History
Education
Skills
Timeline
Intern

Tabitha Crews

Spartanburg,SC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Keyholder Assistant Manager

Dollar General
Spartanburg, SC
01.2016 - 03.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Restaurant Waitress

Waffle House
Spartanburg, SC
04.1995 - 03.2022
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Operated Type POS systems to cash out customer checks and complete order transactions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Problem Solver

Amazon
Spartanburg, SC
10.2014 - 07.2016
  • Managed timely and effective replacement of damaged or missing products.
  • Responded proactively and positively to rapid change.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Cross-trained and provided back up for customer service managers.
  • Sought ways to improve processes and services provided.
  • Investigated and resolved accounting, service and delivery concerns.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Provided ongoing guest service.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Graduated -

Broome High School
Spartanburg, SC
07.1998

Skills

  • Managing Operations and Efficiency
  • Shift Coverage
  • Managing Multiple Priorities
  • Social Perceptiveness
  • Retail Knowledge
  • High-Volume Dining
  • Cycle Count Audits
  • Answering Customer Questions
  • Inventory Restocking
  • Negotiation and Conflict Resolution
  • Scheduling and Coordinating
  • Executive Calendars
  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Willingness to Learn
  • Organizing Work Stations
  • Retail Transactions
  • Upbeat and Positive Personality
  • Exceptional Communicator

Timeline

Keyholder Assistant Manager

Dollar General
01.2016 - 03.2022

Problem Solver

Amazon
10.2014 - 07.2016

Restaurant Waitress

Waffle House
04.1995 - 03.2022

Graduated -

Broome High School

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Tabitha Crews