Tabitha Cruz
The Bronx,NY
Summary
Self Motivated practice associate. Highly qualified and results driven professional. Demonstrating solid interpersonal communication, and problem solving skills. Adept at providing exemplary patient care, couching and mentoring coworkers, achieving all company goals and objectives.
Overview
13
13
years of professional experience
Work History
Practice Associate IV
Columbia Doctors
12.2018 - Current
- Schedule follow-up appointments, referrals, and other related test as requested
- Review and verify patients' eligibility and benefits under various health plans
- Enter, edit, and/or scan patients information into EMR system and maintain patient database
- Obtain all required registration and intake information from patients necessary for efficient check in process
- Scan and index paperwork into appropriate folders
- Prepare daily payment logs and close out/settle all transactions
- Respond to financial information
- Serves as liaison between physicians and patients as well as other clinical staff
- Maintain and coordinate daily schedules for up to fourteen physicians and ultrasound for up to three locations
- Entering lab and radiology orders as directed by physician
- Provide cross coverage to others as operational needs dictate.
Patient Schedule Coordinator
Day Dermatology and Aesthetics
06.2018 - 12.2018
- Greet patients and visitors
- Maintained positive relationships with vendors
- Preformed patient communications via phone and email
- Established patient appointments, collecting payments for products, and services
- Monitor inventory for front office
- Billing and coding of procedures and products.
Senior Patient Coordinator
Montefiore Medical Center
04.2010 - 05.2018
- Secretarial Representation to Pediatric Transformation Collaborative
- Streamlined as Epic super user, training and assisting staff with epic related issues
- Manage financial work queues
- Provide appropriate service recovery methods to resolve patient concerns
- Order and maintain supplies and office inventory
- Manage schedules for physician and residents
- Leader of youth programs for Mental Health Services.
Education
Certified in Aesthetics -
Lia Schorr Institute of Cosmetic Skin Care Training
07.2015
High School Diploma -
Bronx HS For Visual Arts
06.2006
Skills
- EPIC (10 years)
- SCHEDULING (10 years)
- EMR (10 years)
- RECEPTIONIST (10 years)
- BILLING (1 year)
- CODING (Less than 1 year)
- DATA ENTRY (7 years)
- EXCEL (8 years)
Additional Information
- Bronx, NY, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Practice Associate IV
Columbia Doctors
12.2018 - Current
Patient Schedule Coordinator
Day Dermatology and Aesthetics
06.2018 - 12.2018
Senior Patient Coordinator
Montefiore Medical Center
04.2010 - 05.2018
Certified in Aesthetics -
Lia Schorr Institute of Cosmetic Skin Care Training
High School Diploma -
Bronx HS For Visual Arts
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