Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabitha Davis

Huntsville

Summary

Dynamic Deli Team Lead at Speedy Stop with a strong work ethic and proven customer service skills. Enhanced revenue through innovative menu options and effective upselling techniques. Committed to food safety and sanitation, while fostering teamwork and training new staff to ensure a productive and compliant work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Deli Team Lead

Speedy Stop
12.2023 - Current
  • Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
  • Evaluated employee performance regularly, offering constructive feedback for continuous improvement opportunities.
  • Assisted in menu planning and development, introducing innovative options for diverse clientele preferences.
  • Managed daily financial transactions accurately while adhering to established cash-handling procedures.
  • Established strong rapport with customers by delivering exceptional service consistently over time.
  • Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
  • Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
  • Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
  • Led a team of deli associates, fostering teamwork and improving overall productivity levels.
  • Increased revenue through upselling techniques that highlighted premium product options available within the department.
  • Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
  • Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
  • Streamlined inventory management for reduced wastage and improved product availability.

Assembly Line Worker

TPI Staffing
08.2020 - 01.2021
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.

Stay at Home Mom

Self Employed Services
08.2021 - 12.2023

Lube Technician and State Inspector

Jiffy Lube
04.2021 - 08.2021
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.

Waitress

242 Pub & Grill
08.2020 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Crew Member

McDonald's
01.2020 - 04.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Party Host

Incredible Pizza
12.2019 - 04.2020
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Planned parties according to customer specifications.
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.

Delivery Driver

Pizza Hut
11.2018 - 04.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Deli Clerk

Speedy Stop
08.2018 - 04.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Shift Lead

Papa Johns
05.2018 - 12.2018
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Helped store management meet standards of service and quality in daily operations.

Salad Ally and Prep

Olive Garden
08.2017 - 08.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Crew Member

McDonald's
02.2018 - 05.2018
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Penn Foster High School
Online
2021

Skills

  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Cleaning and sanitizing
  • Food safety
  • Interactive communication skills
  • Food preparations
  • Cash handling
  • Equipment safety
  • Safe food handling
  • Flexible schedule
  • Proper food handling
  • Equipment use
  • Cash register operation
  • Cooking
  • Product knowledge
  • Hospitality service expertise
  • Accurate money handling
  • Menu memorization
  • Food running
  • Product rotation
  • POS system operation
  • Quality inspections

Certification

Tabc

Food handlers

Timeline

Deli Team Lead

Speedy Stop
12.2023 - Current

Stay at Home Mom

Self Employed Services
08.2021 - 12.2023

Lube Technician and State Inspector

Jiffy Lube
04.2021 - 08.2021

Assembly Line Worker

TPI Staffing
08.2020 - 01.2021

Waitress

242 Pub & Grill
08.2020 - 04.2021

Crew Member

McDonald's
01.2020 - 04.2020

Party Host

Incredible Pizza
12.2019 - 04.2020

Delivery Driver

Pizza Hut
11.2018 - 04.2019

Deli Clerk

Speedy Stop
08.2018 - 04.2019

Shift Lead

Papa Johns
05.2018 - 12.2018

Crew Member

McDonald's
02.2018 - 05.2018

Salad Ally and Prep

Olive Garden
08.2017 - 08.2018

High School Diploma -

Penn Foster High School