Autumn Crawford
Warren
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proficient at fostering customer relations and streamlining administrative processes, significantly contributing to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Hire Tech
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Production Operator
Factory Zero General Motors
04.2019 - 10.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Lead Barista
Starbucks
02.2017 - 03.2019
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI06-2016
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Word processing
- Customer engagement
- Leadership and supervision
- Supply inventory
- Team support
- Customer service
Certification
- Certified Phlebotomy Technician - 2023
Timeline
Office Administrative Assistant
Hire Tech
10.2022 - Current
Production Operator
Factory Zero General Motors
04.2019 - 10.2022
Lead Barista
Starbucks
02.2017 - 03.2019
High School Diploma -
East Detroit High School