Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Green

Racine

Summary

Dynamic Store Manager with a proven track record at Lucky Brand, excelling in customer service and problem-solving. Enhanced customer satisfaction through targeted training and innovative merchandising strategies, driving sales growth. Skilled in multitasking and organization, I fostered a positive team environment while implementing effective inventory management systems.

Overview

20
20
years of professional experience

Work History

Store Manager

Lucky Brand
10.2021 - Current
  • Streamlined daily operations to guarantee efficient store performance and safety standards.
  • Managed cash control and inventory processes, ensuring accuracy and accountability.
  • Addressed customer complaints effectively, promoting positive interactions with clientele.
  • Guided store employees in high-pressure situations through constructive feedback and support.
  • Orchestrated hiring, training, and mentorship programs for new team members.
  • Elevated customer satisfaction through comprehensive training on service excellence.
  • Ensured proper inventory maintenance and backroom organization for seamless stock rotation.
  • Drove sales growth via creative visual merchandising strategies and effective store layouts.

Store Manager

Lee Wrangler Clearance Center
03.2020 - 10.2021
  • Ensured smooth store operations by maintaining a clean, safe environment for customers and employees.
  • Oversaw inventory control, cash handling, and efficient opening and closing procedures.
  • Resolved customer complaints promptly to maintain positive client relationships.
  • Led store employees in a fast-paced environment through proactive communication and feedback.

Store Manager

Dress Barn
09.2012 - 12.2019
  • Directed teams of store employees in fast-paced setting, utilizing proactive communication strategies.
  • Increased customer satisfaction by delivering targeted training in customer service and product expertise.
  • Supported hiring and training initiatives for new staff, promoting effective skill development.
  • Conducted accurate point of sale opening and closing procedures for operational consistency.
  • Crafted compelling visual merchandising displays and optimized store layouts to drive sales growth.
  • Facilitated onboarding process for new hires, ensuring they were prepared to excel from the start.
  • Implemented structured feedback systems to improve employee engagement and performance.
  • Contributed to enhanced shopping experiences that drove customer retention.

General Manager

KFC
08.2005 - 12.2011
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Education

General Studies

William Horlick High School
Racine, WI
06.2002

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing

Timeline

Store Manager

Lucky Brand
10.2021 - Current

Store Manager

Lee Wrangler Clearance Center
03.2020 - 10.2021

Store Manager

Dress Barn
09.2012 - 12.2019

General Manager

KFC
08.2005 - 12.2011

General Studies

William Horlick High School

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