Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
17
17
years of professional experience
Work History
Administrative
Abacus Staffing Services
Richmond, VA
04.2022 - Current
Pull and scan environmental folders.
Enter environmental information into EHD.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with customers by phone and/or in-person to provide information.
Store Manager
TitleMax Financial
09.2020 - 04.2021
Develop customer relationships and provide quality customer service
Manage customer accounts including new title loans and repossession
Work to accomplish sales and collections goals monthly
Draft reports and submit documents to corporate office and managers
Assis in new employee recruitment and training
Make bank deposits, post office runs and open/closed store locations
Customer Service Representative
Taft Services
06.2014 - 01.2017
Oversaw collections and processed cancellations
Provided customer service
Handled a multi line phone system and operated office equipment
Operated Microsoft Office
Assisted office manager with daily office functions
HR Manger/Administrative Officer/Business Analyst at Beacon Healthcare SystemHR Manger/Administrative Officer/Business Analyst at Beacon Healthcare System