Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
17
17
years of professional experience
Work History
Administrative
Abacus Staffing Services
04.2022 - Current
Pull and scan environmental folders.
Enter environmental information into EHD.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with customers by phone and/or in-person to provide information.
Store Manager
TitleMax Financial
09.2020 - 04.2021
Develop customer relationships and provide quality customer service
Manage customer accounts including new title loans and repossession
Work to accomplish sales and collections goals monthly
Draft reports and submit documents to corporate office and managers
Assis in new employee recruitment and training
Make bank deposits, post office runs and open/closed store locations
Customer Service Representative
Taft Services
06.2014 - 01.2017
Oversaw collections and processed cancellations
Provided customer service
Handled a multi line phone system and operated office equipment
Operated Microsoft Office
Assisted office manager with daily office functions
Customer Service Representative
Payne’s Check Cashing
09.2006 - 02.2008
Cashed payroll checks and money orders
Distributed payday loans
Handled large amounts of money
Made collection calls
Performed data entry
Education
Orange County High School
Orange, VA
Skills
Microsoft Office Word
Microsoft Office Excel
Microsoft Office Outlook
Microsoft Office PowerPoint
Internet Explorer
Data Entry
Customer Service
Timeline
Administrative
Abacus Staffing Services
04.2022 - Current
Store Manager
TitleMax Financial
09.2020 - 04.2021
Customer Service Representative
Taft Services
06.2014 - 01.2017
Customer Service Representative
Payne’s Check Cashing
09.2006 - 02.2008
Orange County High School
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