Tabitha Karch
Eldon,MO
Summary
To obtain a position that will enable me to use my strong organizational skills, ability to work well with others and willingness to learn. With proving myself I want to eventually earn a salaried position and advance with the company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Lake Regional Health System
05.2023 - 12.2023
- Customer Service, Scheduling Appointments, Answering Multi-Line Phone System, Verify Insurance Eligibility, Greet Patients and Families, Ensuring current patient information is accurate by completion of information forms by patients, insurance cards copied, and co-pays and patient balances collected, Mail Services, Clerical & Data Entry, Receptionist Duties, HIPPA Compliant, BLS Certified
Toll Booth Attendant
Lake Ozark Community Bridge
09.2022 - 04.2023
- Provide high level of courteous customer service, Operate a push button classification panel and inform motorists of toll rates, Collect tolls, accurately, efficiently, and courteously, according to established rates for all traffic crossing the Community Bridge while maintaining good public relations at all times, Make change and issue receipts to motorists, Collect funds from account holders and issue receipts, Provide direction and information regarding travel routes, Report toll violations and unusual situations and equipment malfunctions on daily log, Responsible for tour fund and revenue collection as assigned
Patient Access Representative
Lake Regional Healthcare System
04.2019 - 06.2020
- Pre-Registration & Registration for Out Patient Services, Radiology, Laboratory, Neurology, Wound Healing Center, etc...., Collecting patient details/demographics, Entering information into databases and maintaining accurate records, Validating patient insurance information prior to/on the appointment date, Collect copay and deposits, Performing general administrative and other tasks as assigned, Work under the guidance of Patient Access Supervision
Senior Office Support Assistant
Department of Social Services Family support Division
08.2018 - 02.2019
- Assist participants regarding Missouri food stamps, Medicaid, temporary assistance and child care programs, Work in FAMIS, ItrackRS, & Outlook, Scan documents using Kodak scanner & Enterprise Content Management System (ECM), Work closely with participants, assisting them with completing paper applications or using Public Access Workstation (PAWS) to complete web applications, Make packets to distribute to participants, Fax, copy and email verifications for participants, General office duties
Emergency Dispatcher
Miller County E-911
08.2015 - 11.2017
- Perform emergency medical dispatch, Maintain high levels of confidentiality and security of sensitive data, Responsible for dispatching Police, Fire, and EMS calls for Miller County
- Provide accurate details to officials with emergency information and details of locations and situations, Entry of warrants, missing persons, stolen vehicles/articles, securities, probation and parole responses and teletypes into MULES/NCIC
Guest Services Representative
Osage Beach Premium Outlets
07.2013 - 02.2015
- Extensive Customer Service, Sales & Cash Handling, Clerical & Secretarial Duties
Sales Associate
Dollar General
03.2013 - 07.2013
- Customer Service, Cashier & Sales, Stocking & Rotating Merchandise
Administrative Assistant
Brian's Handyman Services
01.2006 - 06.2009
- Prepared invoices, reports, memos, letters, financial statements & other documents, made travel arrangements, & other secretarial duties, Customer Service, Assisted with on-site projects (interior painting, power washing, etc )
Education
High school diploma -
Francis Howell North High School
Saint Charles, MO01.1998
Skills
- Microsoft Office
- Customer Service
- Clerical
- Sales
- Administrative Assistant
- Data Entry
- Typing
- Retail Sales
- Guest Services
- Microsoft Outlook
- Medical office experience
- Computer skills
- Phone etiquette
- Insurance Verification
- Cash handling
- Communication skills
- Hospitality
- Computer literacy
- Office experience
- Basic math
- English
- HIPAA
- Medical Scheduling
- Medical Receptionist
- Social Work
Certification
Driver's License
Assessments
Administrative assistant/receptionist, Proficient, 12/01/23, Using basic scheduling and organizational skills in an office setting
Timeline
Medical Receptionist
Lake Regional Health System
05.2023 - 12.2023
Toll Booth Attendant
Lake Ozark Community Bridge
09.2022 - 04.2023
Patient Access Representative
Lake Regional Healthcare System
04.2019 - 06.2020
Senior Office Support Assistant
Department of Social Services Family support Division
08.2018 - 02.2019
Emergency Dispatcher
Miller County E-911
08.2015 - 11.2017
Guest Services Representative
Osage Beach Premium Outlets
07.2013 - 02.2015
Sales Associate
Dollar General
03.2013 - 07.2013
Administrative Assistant
Brian's Handyman Services
01.2006 - 06.2009
High school diploma -
Francis Howell North High School
Driver's License
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