Tabitha Kelley
Graysville,AL
Summary
Dynamic and detail-oriented professional with experience at Dollar General and Kristie Hollis / Omelet Shoppe, demonstrating a strong willingness to learn and exceptional customer service skills. Excelled in material handling and improved worksite efficiency, while fostering positive customer interactions and teamwork. Achieved high levels of customer satisfaction through attentive service and effective time management.
Overview
3
3
years of professional experience
Work History
Laborer
Dollar General
08.2022 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Waitress
Kristie Hollis / Omelet Shoppe
06.2019 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Corner High School
Dora,AL 05.2022
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Time management
- Customer service
- Material handling
Timeline
Laborer
Dollar General
08.2022 - 10.2022
Waitress
Kristie Hollis / Omelet Shoppe
06.2019 - 08.2019
High School Diploma -
Corner High School
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