Tabitha King

Sales Engineer 2

Kolpak

03.1996 - Current

Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Developed sustained relations with major clients leading to ongoing business and recommendations, strengthening industry ties.
Identified and supported resale opportunities to achieve sales plans.
Assisted customers in troubleshooting product issues and provided timely technical support.
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
Worked with customers and engineering team to determine equipment needs and system requirements.
Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Helped team implement successful sales strategies for complex engineering projects.
Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams to ensure seamless coordination on sales initiatives.
Achieved consistent year-over-year growth in territory sales by proactively identifying new opportunities and strategically expanding business relationships within existing accounts.
Supported market research, metrics and requirements development and risk management.
Mentored junior sales engineers on best practices for prospecting methods and account management techniques, fostering a supportive learning environment for professional growth.
Responded to specific customer requests, including RFP responses and industry-specific solutions.
Strengthened relationships with existing clients, ensuring their technical and business needs were met with precision.
Streamlined communication between sales and technical departments, ensuring cohesive understanding of client objectives.
Increased customer satisfaction by providing expert post-sales support, resolving issues promptly.
Enhanced team knowledge by conducting regular training sessions on product updates and sales techniques.
Achieved sales targets consistently by adopting consultative selling approach that built trust with clients.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.

Summary

Overview

Work History

Sales Engineer 2

Education

General Studies

Skills

Timeline

Sales Engineer 2

General Studies

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