Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabitha Klier

Dunnellon,FL

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Server

Red Lobster
01.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Independent Contract Driver

Uber/Lfyt
06.2017 - 01.2019
  • Utilized driving techniques to commute customers safely and on time to and from their destinations
  • Delivered food orders on time and in accordance with all North Carolina Department of Transportation laws and bylaws
  • Provided great customer service and a friendly environment

Home Management Specialist

Self-Employed
10.2009 - 01.2019
  • Maintained all necessary maintenance for all household needs for efficient functioning and optimal daily use
  • Handled complaints, settled disputes, and resolved grievances/conflicts, while negotiating positive outcome with all parties involved
  • Facilitated bookkeeping, home improvement, and all other updates to all areas for routine maintenance and service records

Ramp Agent/Baggage Handler

American Airlines
02.2007 - 01.2009
  • Safely sorted and tagged customer baggage
  • Transported baggage to and from appropriate aircraft
  • Loaded baggage according to correct aircraft standards and baggage claim belts following all Florida laws and bylaws and Airline safety standards

Supervisor of Office and Administrative Support

Spelman Engineering, LLC
01.2006 - 02.2007
  • Facilitated technological updates for processing employee payroll, bookkeeping, networking relationships, and updates to employee files for future business related needs
  • Supervised office, administrative/ customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors and problems
  • Provided employees with guidance in handling difficult complex problems, and in resolving escalated complaints or disputes

Education

Computer System Technology - Computer Programming

Cape Coral Institute of Technology
Cape Coral, FL
01.2010

College Degree - General Studies

Southeastern Community College
Fort Myers, FL
05.2007

GED -

Fort Myers High School
Fort Myers, FL
01.2006

Skills

  • Microsoft Word
  • Customer support
  • Customer service
  • Microsoft Excel
  • Delivery Driver Experience
  • Bookkeeping
  • Office Management
  • Vehicle Maintenance
  • Strong Work Ethic
  • Cash Handling
  • Safe Food Handling
  • High-volume dining

Certification

Driver's License

Timeline

Server

Red Lobster
01.2024 - 09.2024

Independent Contract Driver

Uber/Lfyt
06.2017 - 01.2019

Home Management Specialist

Self-Employed
10.2009 - 01.2019

Ramp Agent/Baggage Handler

American Airlines
02.2007 - 01.2009

Supervisor of Office and Administrative Support

Spelman Engineering, LLC
01.2006 - 02.2007

College Degree - General Studies

Southeastern Community College

GED -

Fort Myers High School

Computer System Technology - Computer Programming

Cape Coral Institute of Technology

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Tabitha Klier