Tabitha Lloyd
Charleston,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Jewlwry Department Head
Hobby Lobby
South Charleston, WV
09.2021 - Current
- I provide excellent customer service, providing problem resolution.
- Provide customers with product information and resolved their issues in a timely manner.
- Process orders and tracked shipments to ensure accurate delivery of merchandise.
- Answer customer inquiries over the phone.
- Resolve customer complaints regarding services or products in a professional manner.
- Manage inventory levels and monitor stock availability.
- Review inventory levels at each location in order to optimize stock availability, while minimizing excess inventory costs.
- Write rain checks to be special-ordered for customers.
- Assist in yearly inventory finalization.
- Take customers' orders in the frame shop.
- Put customers' orders into the system, finish their artwork, and call them to pick it up.
- Answer and transfer calls, and use the intercom system.
Bakers Assistant
Spring Hill Pastry
South Charleston , WV
07.2020 - 09.2021
- Prepared dough for various types of breads and rolls.
- Assisted in decorating cakes with icing and fondant.
- Stocked shelves with freshly baked goods.
- Cleaned baking equipment, utensils, and work areas daily.
- Performed sanitation duties such as mopping floors and washing dishes.
- Wrapped bakery items for customer orders prior to pick-up.
- Labeled containers with product information including date prepared.
- Communicated effectively with team members to ensure efficient workflow.
Casheir
Deli Fresh
Charleston , WV
10.2020 - 06.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Make orders
- Clean tables and cooking area
- Wait tables
- Take orders over the phone
Breakfast Attendant
La Quinta Inns and Suites
Charleston, WV
09.2019 - 01.2020
- Assisted with preparation of food items such as eggs, pancakes, bacon, sausage, and toast.
- Set up buffet area according to restaurant standards.
- Replenished food items on the buffet line in a timely manner.
- Provided excellent customer service by responding promptly to guest requests and inquiries.
- Cleaned kitchen equipment according to established procedures after use.
- Monitored temperatures of hot foods throughout shift to ensure freshness.
- Managed inventory and placed orders for supplies to avoid shortages.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ08-2024
Certificate of Small Business Management And Entrepreneurship - Business
University of Phoenix
Tempe, AZ08-2024
Skills
- Merchandise ordering
- Customer Service
- Supply and inventory management
- Productivity and Time Management
- Fast Learner
Accomplishments
- Graduated my bachelor's and certificate classes with a 3.5 GPS
- Member of NSLS Honor Society
Timeline
Jewlwry Department Head
Hobby Lobby
09.2021 - Current
Casheir
Deli Fresh
10.2020 - 06.2021
Bakers Assistant
Spring Hill Pastry
07.2020 - 09.2021
Breakfast Attendant
La Quinta Inns and Suites
09.2019 - 01.2020
Bachelor of Science - Business
University of Phoenix
Certificate of Small Business Management And Entrepreneurship - Business
University of Phoenix
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