Tabitha Moses
Raleigh,NC
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Possesses a swift capacity to learn and eager to apply in Human Resources to make a meaningful impact. Committed to leveraging these qualities to drive team success and contribute to the overall growth of the organization.
Overview
9
9
years of professional experience
Work History
Administrator
Kenansville Rehab and Healthcare center
Kenansville, USA
01.2024 - 01.2025
- Ensuring that residents receive quality care by providing guides and support to staff members
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
- Prepared new hire letters, employee contracts, and corporate policies.
- Collaborated with human resources and outside counsel to protect company from legal claims..
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry .
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Provided guidance and leadership to over 80 employees in 92-bed facility while managing day-to-day administrative tasks.
Executive Director of Operations- Intermin
Cary Health and Rehabilitation
Cary, USA
12.2022 - 07.2023
- Acted as a liaison between nursing home staff and families to resolve issues related to resident care
- Droved employee engagement initiatives aimed at increasing retention rates.
- Managed risk by implementing comprehensive contingency plans and maintaining open lines of communication with all team members, fostering a proactive approach to problemsolving.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
- 100% agency free after three months.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Executive Director of Operations
Rocky Mount Rehabilitation Center
Rocky Mount, USA
02.2022 - 10.2022
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Chief Executive Officer
Senior Citizen Home
01.2020 - 01.2022
- Developed strong relationships with key stakeholders, ensuring organizational success and positive community engagement.
- Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.
- Improved employee retention rates through the development of comprehensive training programs.
- Created an inclusive work environment by promoting diversity in hiring practices and fostering a culture of respect among staff members.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Increased candidate engagement by conducting thorough and personable interviews.
- Reviewed resumes and application materials to understand background and experience of each candidate.
- Negotiated salary and benefits packages with candidates, aligning with budget constraints and market rates.
- Reduced candidate dropout rates by keeping candidates engaged throughout hiring process.
- Handled on-boarding process for newly hired employees.
Chief Executive Officer
Brentwood Nursing and Reh
Oxford, NC
05.2019 - 01.2020
- Organized and facilitated department meetings such as census ,admission, discharges, Risk, staffing, recruitment, Quality assurance performance improvement, Medicaid, Medicare, and managed care
- Survey free 2019
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Droved continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
- Handle conflict
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Enhanced education by developing and implementing innovative curriculum materials.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Developed and implemented engaging education to keep staff attention and informed.
AIT/Administrator
Principle LTC
07.2017 - 01.2019
- Successfully oversaw the facilities multi-million-dollar annual budget and stayed in budget.
- Created a culture change in a facility with 110 +employees by placing, educating, and empowering the correct management team in under 6 months
- 2018 Top Facility Earner for Census
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted in the development of new training programs for better staff performance and skill enhancement.
- Negotiated contracts with suppliers that led to significant cost savings without compromising service quality.
- Supported Human Resources initiatives by assisting with recruitment efforts, onboarding new hires, and maintaining personnel files.
- Maintained a professional work environment by addressing facility issues promptly and coordinating maintenance services as needed.
Manage Care Coordinator
Raleigh Medical Group
Raleigh, USA
07.2016 - 07.2017
- Collaborated with healthcare providers to create individualized treatment plans that align with patient needs and insurance coverage
- Submitted requests for pre-authorization of medical procedures and medications to insurance companies, ensuring necessary documentation were provided
- Provided patients with information about their health conditions, treatment options, and insurance benefits to promote informed decision-making
Education
Licensed Nursing Home Administrator -
NC Board of Examiners for Nursing Home Administrator (NCBENHA)
01.2018
Bachelor of Science - Management Organization Development
University of Mt Olive
Mt Olive, NC01.2007
Associate of Applied Science - Medical Assistant
James Sprunt Community College
Kenansville, NC05-2000
Skills
- Interpersonal
- HRIS
- Microsoft office
- Analytical
- Organizational leadership
- Human resources
- Conflict management
- Negotiation/ Interviewing
- Relationship and team building
- Recruiting
- Training development
- Pre-employment screening
Timeline
Administrator
Kenansville Rehab and Healthcare center
01.2024 - 01.2025
Executive Director of Operations- Intermin
Cary Health and Rehabilitation
12.2022 - 07.2023
Executive Director of Operations
Rocky Mount Rehabilitation Center
02.2022 - 10.2022
Chief Executive Officer
Senior Citizen Home
01.2020 - 01.2022
Chief Executive Officer
Brentwood Nursing and Reh
05.2019 - 01.2020
AIT/Administrator
Principle LTC
07.2017 - 01.2019
Manage Care Coordinator
Raleigh Medical Group
07.2016 - 07.2017
Bachelor of Science - Management Organization Development
University of Mt Olive
Licensed Nursing Home Administrator -
NC Board of Examiners for Nursing Home Administrator (NCBENHA)
Associate of Applied Science - Medical Assistant
James Sprunt Community College