Tabitha Moses
Raleigh,NC
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Possesses a swift capacity to learn and eager to apply in Human Resources to make a meaningful impact. Committed to leveraging these qualities to drive team success and contribute to the overall growth of the organization.
Overview
9
9
years of professional experience
Work History
Administrator
Kenansville Rehab and Healthcare center
01.2024 - 01.2025
- Ensuring that residents receive quality care by providing guides and support to staff members
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
- Prepared new hire letters, employee contracts, and corporate policies.
- Collaborated with human resources and outside counsel to protect company from legal claims..
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry .
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Provided guidance and leadership to over 80 employees in 92-bed facility while managing day-to-day administrative tasks.
Executive Director of Operations- Intermin
Cary Health and Rehabilitation
12.2022 - 07.2023
- Acted as a liaison between nursing home staff and families to resolve issues related to resident care
- Droved employee engagement initiatives aimed at increasing retention rates.
- Managed risk by implementing comprehensive contingency plans and maintaining open lines of communication with all team members, fostering a proactive approach to problemsolving.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
- 100% agency free after three months.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Executive Director of Operations
Rocky Mount Rehabilitation Center
02.2022 - 10.2022
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Chief Executive Officer
Senior Citizen Home
01.2020 - 01.2022
- Developed strong relationships with key stakeholders, ensuring organizational success and positive community engagement.
- Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.
- Improved employee retention rates through the development of comprehensive training programs.
- Created an inclusive work environment by promoting diversity in hiring practices and fostering a culture of respect among staff members.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Increased candidate engagement by conducting thorough and personable interviews.
- Reviewed resumes and application materials to understand background and experience of each candidate.
- Negotiated salary and benefits packages with candidates, aligning with budget constraints and market rates.
- Reduced candidate dropout rates by keeping candidates engaged throughout hiring process.
- Handled on-boarding process for newly hired employees.
Chief Executive Officer
Brentwood Nursing and Reh
05.2019 - 01.2020
- Organized and facilitated department meetings such as census ,admission, discharges, Risk, staffing, recruitment, Quality assurance performance improvement, Medicaid, Medicare, and managed care
- Survey free 2019
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Droved continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
- Handle conflict
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Enhanced education by developing and implementing innovative curriculum materials.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Developed and implemented engaging education to keep staff attention and informed.
AIT/Administrator
Principle LTC
07.2017 - 01.2019
- Successfully oversaw the facilities multi-million-dollar annual budget and stayed in budget.
- Created a culture change in a facility with 110 +employees by placing, educating, and empowering the correct management team in under 6 months
- 2018 Top Facility Earner for Census
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted in the development of new training programs for better staff performance and skill enhancement.
- Negotiated contracts with suppliers that led to significant cost savings without compromising service quality.
- Supported Human Resources initiatives by assisting with recruitment efforts, onboarding new hires, and maintaining personnel files.
- Maintained a professional work environment by addressing facility issues promptly and coordinating maintenance services as needed.
Manage Care Coordinator
Raleigh Medical Group
07.2016 - 07.2017
- Collaborated with healthcare providers to create individualized treatment plans that align with patient needs and insurance coverage
- Submitted requests for pre-authorization of medical procedures and medications to insurance companies, ensuring necessary documentation were provided
- Provided patients with information about their health conditions, treatment options, and insurance benefits to promote informed decision-making
Education
Licensed Nursing Home Administrator -
NC Board of Examiners for Nursing Home Administrator (NCBENHA)
01.2018
Bachelor of Science - Management Organization Development
University of Mt Olive
Mt Olive, NC01.2007
Associate of Applied Science - Medical Assistant
James Sprunt Community College
Kenansville, NC05-2000
Skills
- Interpersonal
- HRIS
- Microsoft office
- Analytical
- Organizational leadership
- Human resources
- Conflict management
- Negotiation/ Interviewing
- Relationship and team building
- Recruiting
- Training development
- Pre-employment screening
Timeline
Administrator
Kenansville Rehab and Healthcare center
01.2024 - 01.2025
Executive Director of Operations- Intermin
Cary Health and Rehabilitation
12.2022 - 07.2023
Executive Director of Operations
Rocky Mount Rehabilitation Center
02.2022 - 10.2022
Chief Executive Officer
Senior Citizen Home
01.2020 - 01.2022
Chief Executive Officer
Brentwood Nursing and Reh
05.2019 - 01.2020
AIT/Administrator
Principle LTC
07.2017 - 01.2019
Manage Care Coordinator
Raleigh Medical Group
07.2016 - 07.2017
Bachelor of Science - Management Organization Development
University of Mt Olive
Licensed Nursing Home Administrator -
NC Board of Examiners for Nursing Home Administrator (NCBENHA)
Associate of Applied Science - Medical Assistant
James Sprunt Community College
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