Tabitha Mosley
West Memphis,AR
Summary
Dynamic office manager with a proven track record at J&C Williams Home Health Care LLC, excelling in customer service and organizational skills. Streamlined document processing, enhancing efficiency and client satisfaction. Adept at employee training and fostering communication, ensuring a cohesive team environment while maintaining confidentiality and accurate financial records.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Manager
J&C Williams Home Health Care LLC
07.2021 - 03.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Teacher's Assistant
Steudlein Learning Center
01.2012 - 08.2016
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Apartment Manager
Arkansas Land and Farm Development
02.2001 - 08.2002
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
Education
Early Childhood Education, Medical Transcription
ASU-Midsouth
West Memphis, ARHigh School Diploma -
Crawfordsville High School
Crawfordsville, AR05-1996
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Office administration
- Scheduling and calendar management
- Clerical support
- Employee training
- Training and coaching
- Documentation and control
Certification
- Certified Personal Care Assistant
Timeline
Office Manager
J&C Williams Home Health Care LLC
07.2021 - 03.2025
Teacher's Assistant
Steudlein Learning Center
01.2012 - 08.2016
Apartment Manager
Arkansas Land and Farm Development
02.2001 - 08.2002
Early Childhood Education, Medical Transcription
ASU-Midsouth
High School Diploma -
Crawfordsville High School
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