Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Mullins

Grovetown

Summary

Dynamic professional with a proven track record at Amazon, excelling in complex problem-solving and relationship building. Enhanced customer satisfaction through strategic initiatives and streamlined processes. Adept at multitasking and fostering team collaboration, ensuring optimal performance and engagement in fast-paced environments. Committed to delivering exceptional service and driving continuous improvement.

Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections.

Overview

12
12
years of professional experience

Work History

Associate

Amazon
05.2021 - 02.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Property Manager

Mobile City
04.2020 - 04.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

House Keeping

Hampton Inn By Hilton
10.2018 - 03.2019
  • Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
  • Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Enhanced guest satisfaction by efficiently managing housekeeping tasks and ensuring cleanliness standards were met.
  • Improved facility cleanliness by performing routine housekeeping tasks and coordinating with maintenance staff.
  • Communicated proactively with housekeeping staff to ensure timely room turnovers.
  • Collaborated with housekeeping staff to coordinate room availability, minimizing disruptions for guests.

Waitress

Waffle House
05.2013 - 08.2015

•Providing excellent customer service to diners.

•Taking orders, delivery food and drinks, resolving any issues that arose.

•Handled cash and credit card transactions.

•Worked as part of a team to keep the dining room clean and organized during busy hours.

Cashier

Walmart
11.2014 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

GED -

Augusta Technical College
Augusta, GA

Skills

  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Workplace safety
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Flexible schedule
  • Courteous and professional
  • New hire training
  • Oral communication
  • Work Planning and Prioritization
  • Product knowledge
  • Issue resolution
  • Order fulfillment
  • Performance improvement
  • Management support
  • Strategy development
  • Multiple priorities management
  • Policy implementation
  • Practice management
  • Product inspection
  • Performance evaluations
  • Shipment processing
  • Problem-solving
  • Multitasking and organization
  • Problem-solving abilities
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Task prioritization

Timeline

Associate

Amazon
05.2021 - 02.2025

Property Manager

Mobile City
04.2020 - 04.2022

House Keeping

Hampton Inn By Hilton
10.2018 - 03.2019

Cashier

Walmart
11.2014 - 05.2015

Waitress

Waffle House
05.2013 - 08.2015

GED -

Augusta Technical College
Tabitha Mullins