Hi, I’m
Tabitha Mutschelknaus
Driver
Morgantown,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to fulfill job duties.
Overview
2
years of professional experience
4
years of post-secondary education
Work History
DoorDashMorgantown , WV
Delivery Driver
11.2022 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed corporate procedures to maintain company and customer data confidentiality.
TargetTuscaloosa, AL
Cashier
06.2019 - 09.2019
Job overview
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Reviewed new promotions and monitored price changes.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Hollywood Nails Bridgeport, WV
Receptionist
05.2017 - 09.2017
Job overview
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Listened closely to customer complaints and responded appropriately to issues.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Communicated with spa team members if clients canceled or changed appointment times.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
Rivera’s Cottage Corner Salem , WV
Bartender
02.2016 - 09.2016
Job overview
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed strict recipes and drink measurements to minimize product used.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Cottage Corner Salem, WV
Hostess/ Server
04.2014 - 08.2014
Job overview
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items and recorded order information.
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Liberty High SchoolClarksburg WV
High School Diploma
08.2011 - 05.2015
Skills
Order picking and processing
Map reading and navigation skills
GPS and route planning
Delivery recordkeeping
Customer and client relations
Written Communication
Bookkeeping
Professional demeanor
Responsible alcohol service
Cash register operation
Attending multiple customers
Inventory
Hospitality service expertise
Retail transactions processing
Organization
Critical Thinking
Problem-Solving
Attention to Detail
Organization and Time Management
Good Telephone Etiquette
Self-Motivated
Analytical and Critical Thinking
Excellent Communication
Timeline
Delivery Driver
DoorDash
11.2022 - Current
Cashier
Target
06.2019 - 09.2019
Receptionist
Hollywood Nails
05.2017 - 09.2017
Bartender
Rivera’s Cottage Corner
02.2016 - 09.2016
Hostess/ Server
Cottage Corner
04.2014 - 08.2014
Liberty High School
High School Diploma
08.2011 - 05.2015