Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Quote
Timeline
BusinessAnalyst
Tabitha Parag

Tabitha Parag

New Castle,DE

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Server/Bartender

Red Robin
10.2022 - 06.2023
  • Required to do all serving requirements for the establishment
  • Work 100% with customer care in customer relations at all times
  • Train new employees and filled out training paperwork
  • Certified in ABC licensing
  • Assistant with all jobs and cross train with server bartender Greider, as well as some jobs in the dishwasher and line work.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Project Manager

Presto Pest Control, Inc
02.2022 - 05.2022
  • I was a pest control technician that was required to do all maintenance required for residential and commercial buildings
  • Required to do all paperwork and use pest pack as the main form of documentation for each job
  • Required to upsell and to sell new jobs weekly
  • Participate and weekly meetings via zoom or in person as well as training new hires
  • Also worked as a continuous process of improvement person to fix the broken processes that were in place and give a detailed plan on how to fix the issue and then proceed from there.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared and submitted project invoices for review and approval.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Analyzed project performance data to identify areas of improvement.

Regional Manager

Pothole Repair.com
08.2020 - 02.2021
  • Required to do 15-25 surveys of parking lots from Delaware, Maryland, New Jersey, PA
  • Required to check up on all maintenance crews 18 different crews
  • Required to do monthly reports on all the maintenance that’s been done on the potholes in certain complexes/ Customer satisfaction
  • Required to troubleshoot any issues with customers and or staff over the phone or in person
  • Required to do all the scheduling for my surveys in all my maintenance crew surveys underneath me 2 to 4 weeks ahead of time and then have back up plans in case of rain days or snow days
  • Required to do all of the hiring and firing in my regional area
  • Required to be able to use a laptop all Microsoft office products and be extremely proficient as well as being a training manager to new hires
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for 22 locations.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Boosted brand growth by devising strategic network capabilities

Project Manager/Quality Assurance/ Executive Asst.

Delaware Air National Guard
02.2016 - 06.2020
  • Effectively manage the Wing Self-Assessment Program (IT/quality assurance/investigator)
  • Provides guidance and assists with Inspections and Exercise planning and management more then 40 times quarterly
  • Manages and is the subject matter expert (SME) for the entire base. (Share point management and trainer)
  • Assisted Wing Commander with all 68 sections Share Point/ Microsoft Office products
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Managed external client and business partner relationships.
  • Implemented plans designed for individual's specific needs.
  • Audited operations and processes to enhance brand and manage compliance.
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Updated customers and senior leaders on progress and roadblocks.
  • Negotiated contracts and agreements with vendors for constructive supplier relations.
  • Mentored and guided staff to enhance performance and exceed customer expectations.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Senior Logistics Management Specialist

Delaware Air National Guard
05.2015 - 02.2018
  • Developed and implemented unit deployment processes to ensure that personnel are properly trained and prepared for the deployment mission.(over 12 deployment at a time/20-60 personnel each/equipment/ training/ medical needs)
  • Conducted pre-deployment briefings with personnel to provide information about the mission, duties, and expectations.
  • Monitored deployments in real-time through communications systems and provided support when needed.
  • Managed inventory of supplies and equipment related to deployments such as uniforms, weapons, vehicles.
  • Maintained records of all deployments including dates, locations, personnel involved, duration.
  • Resolved issues or conflicts that arise during deployments involving personnel or resources.
  • Negotiated with foreign governments regarding access rights for US forces in their country.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Updated and maintained databases to track shipments and inventory.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Negotiated contracts to secure favorable rates and terms.
  • Created and managed budgets related to logistics and transportation.
  • Identified opportunities for inventory reductions.

Quality Control Inspector

Delaware Air National Guard
05.2010 - 02.2016
  • Developed and maintained key relationships with logistics partners to ensure timely deliveries.
  • Created detailed reports on supply chain performance metrics for senior management review.
  • Implemented cost-effective strategies to optimize the flow of goods throughout the supply chain.
  • Collaborated with cross-functional teams to develop and implement process improvements for increased efficiency and cost savings.
  • Assisted in the development of new technologies and systems for tracking inventory levels, orders, and shipments.
  • Maintained accurate records of all incoming and outgoing shipments including invoices, bills of lading, packing lists.
  • Identified opportunities for improving warehouse layout plans in terms of space utilization and workflow optimization.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Updated quality control records and reports.
  • Recorded inspection and test results on data sheets.
  • Followed safety protocols while handling hazardous materials.
  • Investigated customer complaints to take necessary corrective actions.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Coordinated with systems partners to finalize designs and confirm requirements.

Patient Care Technician

Christiana Care Health System
12.2011 - 09.2015
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Explained treatment procedures to patients and their families.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Helped create a safe environment by following infection control policies.
  • Assisted with patient admissions, discharges and transfers.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving patients
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Recorded client data on hemodialysis flow chart.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Provided in-patient care for 7–12 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.

Executive Assistant

AGR, Delaware Air National Guard
11.2014 - 04.2015
  • Provided administrative support to the Commanding Officer and his staff.
  • Compiled data for reports using various computer programs including Microsoft Word, Excel, and PowerPoint.
  • Prepared correspondence such as letters, memos, emails, and other forms of communication.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Supported the Commanding Officer in planning conferences, meetings, ceremonies, briefings and debriefings and other special events as required.
  • Assisted with travel arrangements for personnel assigned to the command.
  • Answered telephone calls from internal or external customers; responded to inquiries or directed callers to appropriate staff members when necessary.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports, and presentations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Filed paperwork and organized computer-based information.
  • Developed and maintained automated alert systems for important deadlines.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Wrote reports, executive summaries and newsletters.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Led staff and vendors in providing high level of service for owner and guests.

Patient Care Technician

Fresinius Kidney Care
09.2007 - 09.2010
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.

Education

AAS - Management

Community College of the Air Force

Delaware Military Academy
06.2006

Skills

  • Military Travel System trainer/reviewer for over 1,200 members
  • Competent in interpreting required Technical Data, Schematics, Reports, and Policies set forth by the Wing Commander
  • Excellent organizational and multitasking skills, comfortable using own initiative and self-judgment to complete multiple tasks
  • Complete assigned tasks in an efficient manner
  • Independent and Quick Learner
  • Managerial Experience / Exhibit strong Leadership skills
  • Experience in utilizing established office instructions, practices, and checklist
  • Able to adapt quickly to constantly changing priorities
  • Comfortable in fast-paced, high-stress, difficult environments requiring attention to detail and ability
  • To meet deadlines, where existing guidelines may not necessarily apply
  • Proficient with Microsoft Office
  • OneNote
  • Publisher
  • SharePoint
  • Micro strategy Data
  • Compliance Management
  • Program Management
  • Process Improvement
  • Budgeting
  • Logistics
  • Employee Orientation
  • Change Management
  • Management
  • Accounting Techniques
  • Microsoft Project
  • Project Planning
  • Meeting Agendas and Minutes
  • Microsoft PowerPoint
  • Mail Handling
  • Social Media Knowledge
  • Appointment Scheduling Software
  • Proper Phone Etiquette
  • Intuit QuickBooks
  • Advanced MS Office Suite Proficiency
  • Business Correspondence
  • Microsoft Access
  • Report Analysis
  • Microsoft Outlook
  • Employee Training
  • Conflict Management
  • Microsoft SharePoint
  • Coordinate Events
  • Project Management
  • Logistics and Schedule Management
  • Electronic Communication
  • Information Confidentiality
  • Executive Support
  • Schedule Management
  • Meeting Minutes
  • Office Administration
  • Appointment Setting
  • Time Management
  • Judgment and Decision-Making
  • Critical Thinking
  • Prepare Correspondence
  • Coordinate Travel Arrangements
  • Strong Problem Solver
  • Administrative Support Specialist
  • Bookkeeping
  • Filing
  • Proofreading
  • Accounting
  • Payroll
  • Expense Reports
  • Cost Containment
  • Budget Administration
  • Safety Protocols
  • Process Implementation
  • Supplier Audits
  • Quality Assurance Controls
  • Report Delivery
  • Effective Written and Verbal Communication
  • Customer Relationship Management
  • Senior Leadership Support
  • Aircraft Dispatch
  • Updating Logs
  • Dispatching Field Personnel
  • Service Planning
  • Database Maintenance
  • Routing Orders
  • Maintaining Call Metrics
  • Complex Problem-Solving
  • Fleet Dispatching
  • Vehicle Dispatch

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Languages

English
Native or Bilingual
Spanish
Professional Working
German
Professional Working
Russian
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Server/Bartender

Red Robin
10.2022 - 06.2023

Project Manager

Presto Pest Control, Inc
02.2022 - 05.2022

Regional Manager

Pothole Repair.com
08.2020 - 02.2021

Project Manager/Quality Assurance/ Executive Asst.

Delaware Air National Guard
02.2016 - 06.2020

Senior Logistics Management Specialist

Delaware Air National Guard
05.2015 - 02.2018

Executive Assistant

AGR, Delaware Air National Guard
11.2014 - 04.2015

Patient Care Technician

Christiana Care Health System
12.2011 - 09.2015

Quality Control Inspector

Delaware Air National Guard
05.2010 - 02.2016

Patient Care Technician

Fresinius Kidney Care
09.2007 - 09.2010

AAS - Management

Community College of the Air Force

Delaware Military Academy

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Tabitha Parag