Tabitha Parish
Overview
12
12
years of professional experience
Work History
Office Manager / HR
Moreaux Transportation
12.2021 - Current
- Evaluated employee records and productivity and submitted evaluation reports.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Updated reports, managed accounts, and generated reports for company database.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed detailed plans based on broad guidance and direction.
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
- Collaborated with other departments for seamless coordination of logistics operations.
- Conducted regular safety meetings to reinforce best practices and maintain a culture of safety among drivers.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Processed incoming payments in accordance with established financial policies.
Loan Department Clerk
Bridge City State Bank
06.2021 - 12.2021
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Converted hard copy files to digital easy to access files, for officer convenance and necessary back up.
- Took customer payments and applied to balance, posting to accounts.
- Signed off on closed out / payed off loans, processed release of lean and release of title paperwork.
Self Employed Stylist
Self Employed
10.2011 - 06.2021
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Resolved guest complaints about service or style.
- Recorded client payments and payment information daily with accuracy.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Certificate -
Lamar State College - Port Arthur
Port Arthur, TX08.2010
Orangefield High School
Orangefield, TX05.2008
Skills
- Office Administration
- Staff Management
- Scheduling and Coordinating
- Human Resources Management
- Document Management
- Interpersonal Relations
- Administrative Support
- Customer Service
- Billing
- Organizational Skills
- Policy Implementation
- Managing Operations and Efficiency
Timeline
Office Manager / HR
Moreaux Transportation
12.2021 - Current
Loan Department Clerk
Bridge City State Bank
06.2021 - 12.2021
Self Employed Stylist
Self Employed
10.2011 - 06.2021
Certificate -
Lamar State College - Port Arthur
Orangefield High School