Tabitha Paulson
Hamilton
Summary
Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions with years of experience in customer service and management.
Creative individual with extensive understanding of plants and flowers. Brings complex design ideas to fruition, exceeding client expectations. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Floral Designer/Florist Manager
Copper Garden Floral
09.2024 - Current
- Designed custom floral arrangements for various occasions, ensuring client satisfaction and adherence to specifications.
- Assisted in inventory management, tracking supplies and materials utilized for daily operations.
- Provided exceptional customer service, answering inquiries and offering suggestions for floral selections.
- Maintained cleanliness and organization of workspaces, promoting safety and efficiency in the design area.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Floral Designer/Florist Manager
Hamilton Floral
12.2013 - 09.2024
- Learned various floral design techniques, applying creativity to produce unique arrangements tailored to client preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Medical/Life Insurance Agent
United Healthcare
06.2020 - 05.2022
- Educated clients on policy options, benefits, and claims processes to enhance understanding.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Improved client retention rates by offering tailored policy recommendations that met their unique requirements and goals.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
Nursery Manager/Landscape Designer
Dig This! Nursery
06.2006 - 12.2013
- Managed staff scheduling, training, and performance evaluations to optimize team effectiveness.
- Oversaw inventory management, including procurement of supplies and resources for educational activities.
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Hired and trained permanent and temporary nursery staff and adjusted levels to account for peak seasons and off-seasons.
- Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
Education
Associate of Science - Horticulture/Landscape Design
Texas State Technical College
Waco, TX05-2006
Skills
- Sales and marketing
- Floral shop assistance
- Flower arranging
- Order placement
- Vendor relationships
- Client consultations
- Greenhouse operations
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Professionalism
Timeline
Floral Designer/Florist Manager
Copper Garden Floral
09.2024 - Current
Medical/Life Insurance Agent
United Healthcare
06.2020 - 05.2022
Floral Designer/Florist Manager
Hamilton Floral
12.2013 - 09.2024
Nursery Manager/Landscape Designer
Dig This! Nursery
06.2006 - 12.2013
Associate of Science - Horticulture/Landscape Design
Texas State Technical College
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