Operations Manager
- Supervised operations staff to ensure compliance with company policies and procedures.
- Managed inventory and supply chain operations for timely delivery of goods and services.
- Led hiring, onboarding, and training of new hires to meet business needs.
- Developed relationships with external vendors and suppliers to enhance operational efficiency.
- Established clear communication channels, promptly addressing customer concerns to improve satisfaction.
- Oversaw facility maintenance to ensure optimal functionality of equipment and infrastructure.
- Spearheaded process improvements that increased productivity and reduced operational costs.
- Scheduled employees for shifts based on customer traffic and individual strengths.