Tabitha Reeves
Magnolia
Overview
21
21
years of professional experience
Work History
Logistics Specialist
Sunteck Transport
Dallas
06.2019 - 02.2024
- Negotiated contracts with shipping and freight companies to secure lower transportation costs.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Organized purchase and delivery of materials needed for various contracts.
- Liaised with internal departments such as sales, finance and accounting on logistics matters.
- Redesigned movement of goods to minimize costs and maximize value.
- Maintained records of orders shipped, received or returned for audit purposes.
- Negotiated contracts with third party vendors for services such as warehousing, trucking and distribution.
- Ensured compliance with all relevant international laws, regulations and standards regarding transportation of goods.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Directed team activities by establishing task priorities and providing guidance.
- Implemented new technologies such as automated tracking systems to streamline processes.
- Managed subcontractor activities by reviewing proposals and developing performance specifications.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Planned routes for drivers based on customer requirements while optimizing fuel consumption.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Developed and implemented strategies to ensure cost-effective, efficient and timely delivery of goods.
- Analyzed logistics performance data to identify trends and areas for improvement.
- Coordinated with customs brokers to ensure smooth and compliant international shipments.
- Reviewed invoices from vendors and suppliers before processing payments.
- Provided guidance to junior logistics staff on operational issues such as shipment scheduling and tracking.
Human Resources Administrative Officer
HUSKEYS TOWING & RECOVERY
Magnolia
02.2009 - 05.2020
- Sourced, qualified and conducted screening interviews with job candidates.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Assisted senior management with strategic planning initiatives related to talent acquisition.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Maintained up-to-date knowledge of labor laws and regulations related to hiring practices.
- Conducted exit interviews for departing employees to identify areas of improvement within the organization.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Interpreted and explained human resources policies, procedures or regulations.
- Conducted exit interviews and completed employment termination paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Analyzed employment-related data and prepared reports.
- Facilitated training sessions for new hires on topics such as organizational culture, policies and procedures.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Human Resources Specialist
C CLINICILDRENS SPECIALTY
WALLER
01.2003 - 02.2007
- Conducted follow-ups with insurance companies to expedite verification processes.
- Interviewed patients to complete case histories and intake forms.
- Participated in training sessions on new software programs used for verification purposes.
- Assisted in resolving claim issues related to billing and reimbursement inquiries.
- Liaised with insurance companies to obtain pre-authorizations for procedures and medications.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Liaised between physician, site of service and billing department to obtain appropriate documentation.
- Assisted in training new staff on insurance verification procedures and best practices.
- Communicated with patients with compassion while keeping medical information private.
- Handled billing related activities focused on medical specialties.
- Conducted regular audits of patient accounts for accuracy of demographic data.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Updated patient and insurance data and input changes into company computer system.
- Researched third party payer guidelines related to prior authorizations, coding and billing processes.
- Collaborated with healthcare providers to communicate insurance coverage and authorization details.
- Responded promptly to customer inquiries regarding their benefits and eligibility status.
- Determined estimated self-pay portion by calculating charges, co-insurance and deductibles.
- Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Monitored and tracked the status of pending insurance verifications and authorizations.
- Arranged hospital admissions for patients as required.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
Associate of Science - Medical Billing & Trmonology
Prairie View A&M University
Prairie View, TX05-1994
Skills
- Contract negotiation
- Shipment tracking
- Logistics planning
- Inventory management
- Regulatory compliance
- Cost reduction
- Vendor management
- Team leadership
- Customer service
- Freight forwarding
- Team building
- Team collaboration
- Desktop and laptop computers
- Motivational leadership
- Shipping and receiving
- Account managing
- Task prioritization
- Documentation management
- Transportation planning
- CAD software
- Estimate documentation
Timeline
Logistics Specialist
Sunteck Transport
06.2019 - 02.2024
Human Resources Administrative Officer
HUSKEYS TOWING & RECOVERY
02.2009 - 05.2020
Human Resources Specialist
C CLINICILDRENS SPECIALTY
01.2003 - 02.2007
Associate of Science - Medical Billing & Trmonology
Prairie View A&M University