Tabitha Huett

• Deliver quality care to medically complex pediatric patients.
• Review medical history, physician orders, and conduct health assessments.
• Administer prescribed medications and therapies.
• Provide emergency care as necessary.
• Document and maintain accurate medical records
• Explain the course of care and medication side effects to patients and caregivers in easy-to-understand terms.

• Provide clinical support for quality-of-care grievances.
• Recruit and retain talented staff, provide staff feedback, prepare and present annual performance evaluations.
• Set team direction, resolve problems, and provide guidance.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses and ancillary staff to share ideas and concerns.
• Modify departmental priorities and strategies to meet business needs.
• Collaborate with business partners to boost operations and enhance member experience.
• Develop and update department SOPs and job aids.
• Supervised, directed, and motivated high-quality performance from staff.
• Collaborated with leadership to devise initiatives for improving employee satisfaction, retention and morale.
• Create and implement new processes for departmental efficiency.
• Facilitated National Provider Sanction Committee Meetings and Fair Hearings.
• Manage staff across Medicare & Retirement, Employer & Individual, and Community & State lines of business.

• Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Conducted regular performance evaluations, providing constructive feedback to personnel.
• Managed staffing schedules to optimize resource allocation and maintain adequate coverage.
• Facilitated communication between administration and teams to address operational challenges.
• Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
• Provide clinical support for quality-of-care grievances.

• Analyze, review, and evaluate quality of care grievances for Medicare & Retirement, Employer & Individual, and Community & State populations.
• Clinical writing including utilizing Excel spreadsheets.
• Participate in the peer review process and interact with medical directors and physicians.
• Demonstrated proficiency in quickly learning and utilizing diverse computer software applications.
• Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.

• Provided telephonic case management to Medicare & Retirement and Employer & Individual members.
• Educated patients and families on health management and disease prevention strategies.
• Facilitate care between providers to ensure continuity of care.
• Decrease ER visits, hospital admissions, and high claims through effective care plans.
• Precept new case managers using evidence-based practices.
• Created a process for case managers to reach out to physicians and notify them of needed HEDIS measures for members.
• Created tools to help colleagues use software programs.
• Engaged in special projects and selected to work with the legal department in handling legal risk management cases.

• Responsible for practice management of a physical medicine and rehabilitation clinic.
• Oversaw operations of the clinic, including hiring and retaining talented staff, training, staff management, accounting, medical billing, accounts payable, credentialing, contracting, and licensing.
• Collaborated directly with skilled nursing facilities, hospitals, insurance providers, Medicare, AHCCCS, Tricare, attorneys, physicians, therapists, staff, and patients.
• Responsible for state licensing and surveys, OSHA, and HIPAA compliance.
• Trained in performing nerve conduction velocity testing.
• Provided extensive patient education on pain management and various chronic illnesses.
• Utilized Microsoft Office, PowerPoint, Excel, and QuickBooks Pro.

• Responsible for overseeing business operations, developing strategic business plans, establishing corporate entities, and leading marketing and sales efforts for services.
• Responsible for quality assurance & customer service.
• Production of logo & advertising material & website construction.
• Developed strategic business plans to drive growth and enhance market positioning.
• Coordination of medical flights.

• Performed nursing case management duties in a sub-acute rehabilitation facility.
• Coordinated patient care and discharge planning with patients, families, physicians, therapists, and nursing staff.
• Facilitated weekly team meetings and case conferences to review patient progress and set objectives.
• Utilization review, Minimum Data Set (MDS) assessments, care planning, and chart documentation.
• Educated patients and families on disease management, medication adherence, and resources available.
• Acted as Director of Nursing (DON) and assisted with state surveys during the DON's absence.

Sigma Theta Tau International Honor Society of Nursing

GPA: 4.0

Achievements: Class Treasurer