Proven leader with a track record of fostering community engagement and operational excellence at SouthernCare Hospice. Excelled in budget management and staff leadership, overseeing up to 46 employees and significantly enhancing client satisfaction. Skilled in crisis management and quality control, demonstrating a commitment to excellence and continuous improvement.
Completed same tasks as above with Heartland hospice with additional tasks being:
• Trained to be utilized in Patient Care Manager role in times of need for Terre Haute branch and the opening of the Bloomington, IN branch.