Tabitha Sharp
Dixon,MO
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet office goals. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Strong knowledge of healthcare operations and office administration with a degree in Business Administration and working toward completing my MBA with an emphasis in Human Resources Management.
Overview
15
15
years of professional experience
Work History
Special Services Secretary
East Elementary School
08.2022 - Current
- Maintain TherapyLog for services billing of Medicaid special education students.
- Review IEPs and 504 Plans of special education students.
- Maintain all special education records of IEP, ELL, LEAP and 504 Plan students.
- Ensure required deadlines are met for all IEP and 504 Plan students.
- Ensure Exceptional Family Member Program paperwork is properly completed and returned with required documents.
- Ensure Disability Determination Services paperwork is properly completed and returned with required documents.
- Set appointments with parents and the student's educational team for the Process Coordinator.
- Maintain the Process Coordinator's calendar.
- Ensure that the parents of special education students receive all necessary and required documents.
- Ensure special education referrals receive the proper paperwork and assist parents with the process.
- Handle all phone calls related to special education.
- Request and send special education records.
- Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Compose and proofread memos, letters and reports to verify error-free communication.
- Identify and recommend changes to existing processes to improve accuracy, efficiency and quality service.
- Follow FERPA regulations to maintain privacy.
Administrative Office Manager
Sharp Remodeling LLC
03.2020 - 08.2022
- Continually sought methods for improving daily operations, communication with clients, recordkeeping, and data entry for increased efficiency.
- Created mobile work environment using cloud-based document management system and web-based accounting system.
- Managed filing system, entered data, and completed other clerical tasks.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Kept up-to-date knowledge on permits, certificates, and documents mandatory for government departments.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash, and banking reconciliations.
- Gathered data on taxable income, deductibles, and allowances for tax preparation.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
Certified Pharmacy Technician GS-06
GLWACH Outpatient Pharmacy
12.2015 - 04.2020
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Obtained and maintained a Basic Life Support (BLS) certification.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked automated medication dispensing equipment.
- Stocked, labeled and inventoried medication to keep accurate records.
- Counted, measured, and compounded medications following standard procedures.
Certified Pharmacy Technician
Sinks Pharmacy
09.2014 - 12.2015
- Managed the SelectCare prescription refill program.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Assisted pharmacist in helping patients compare Medicare Part D plans based on their prescription history.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Collected co-payments or full payments from customers.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
07.2009 - 09.2014
- Trained new pharmacy interns and pharmacy technicians.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Assisted pharmacist in helping patients compare Medicare Part D plans based on their prescription history.
- Answered, responded to, and transferred daily phone calls on multi-line phone system.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored levels of medical and drug supplies and appropriately ordered to replenish deficiencies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Master Of Business Administration - Human Resources Management
Northwest Missouri State University
Maryville, MOBachelor Of Business Administration -
Drury University
Online12.2021
High School Diploma -
Maries Co. R-1
Vienna, MO05.2006
Skills
- Microsoft Office Suite
- Pharmacy Laws & Regulations
- Health Insurance Benefits
- Confidential Records Management
- Interpersonal Communication
- Conflict Resolution
- Customer Service
- Billing and Invoicing
- Multi-line phone proficiency
- HIPAA & FERPA Compliance
- Calendar Management
- Appointment Scheduling
Timeline
Special Services Secretary
East Elementary School
08.2022 - Current
Administrative Office Manager
Sharp Remodeling LLC
03.2020 - 08.2022
Certified Pharmacy Technician GS-06
GLWACH Outpatient Pharmacy
12.2015 - 04.2020
Certified Pharmacy Technician
Sinks Pharmacy
09.2014 - 12.2015
Senior Certified Pharmacy Technician
Walgreens Pharmacy
07.2009 - 09.2014
Master Of Business Administration - Human Resources Management
Northwest Missouri State University
Bachelor Of Business Administration -
Drury University
High School Diploma -
Maries Co. R-1
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