Tabitha Showalter
Hayes,VA
Summary
Friendly and hardworking professional with a passion for providing excellent customer service. Thrives in fast-paced environments, excelling at multitasking and organization to create a welcoming atmosphere. Takes pride in delivering prompt and accurate service while maintaining a positive attitude under pressure. Enjoys leading and serving others, making a positive impact on team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Trainee
Cybernetics
08.2024 - 10.2024
- Identified, analyzed, and reported software bugs to developers, ensuring timely resolution for customers.
- Streamlined processes for better efficiency, implementing new tools and strategies learned during the traineeship.
- Exceeded expectations in assigned tasks, delivering high-quality results within deadlines set by supervisors.
Hostess
Waterstreet Grille Restaurant
04.2023 - 08.2023
- Increased guest retention with friendly interactions and personalized service.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Answered customer questions about hours, seating, and menu information.
Sous Chef
Kelick Specialty Market
03.2022 - 09.2022
- Conducted regular inventory checks for freshness of ingredients.
- Interacted with guests to gather feedback on menu offerings.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
Education
No Degree - Computer And Information Sciences
Liberty University
Lynchburg, VASkills
- Bookkeeping
- Quickbooks
- Excellent customer service
- Team leadership
- Decision-making
- Staff training and development
- Multitasking in fast-paced environments
- Teamwork and collaboration
- Time management
- Problem-solving under pressure
- Ability to converse in Spanish
Previous Work Experience
- Cybernetics, Technical Trainee, 08/01/24, 10/31/24, Found and reported varying issues in the software and hardware so that the team could provide updates to the customer.
- Waterstreet Grille Restaurant, Hostess, 04/01/23, 08/31/23, Basic customer service. Answered phone and made phone calls. Aided coworkers and managers with varying needs.
- Kelick Specialty Market, Sous Chef, 03/01/22, 09/30/22, Cooked and served food to the guests. Assisted the head chef with differing tasks around the kitchen and market. Catered events, such as weddings, alongside other staff.
Certification
- Quickbooks Certification
- Cybersecurity Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Software
Quickbooks
Excel
Interests
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering
- I teach ESOL
Timeline
Technical Trainee
Cybernetics
08.2024 - 10.2024
Hostess
Waterstreet Grille Restaurant
04.2023 - 08.2023
Sous Chef
Kelick Specialty Market
03.2022 - 09.2022
No Degree - Computer And Information Sciences
Liberty University
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