Summary
Overview
Work History
Education
Skills
Timeline
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Tabitha Stadwick

Delray Beach,FL

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. With 26 years of experience in Retail, I consistently execute and completes multiple projects in high-stress environments. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Desire to take on challenging new role with expanding operations. Providing leadership necessary for sales growth and increased profit margin. Results-driven General Manager able to train, monitor and encourage retail teams to give customers memorable and positive experiences. Proficient in all areas of Store Operations, Customer Service, and Human Resource with drive for helping employers recruit, develop and retain qualified candidates. Motivating and positive with excellent interpersonal, coaching and communication skills. Driven merchandising with 12 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers. Determined to cut costs without impacting quality of products and services.

Overview

22
22
years of professional experience

Work History

General Manager

JCPenney
Pompano Beach, FL
08.2020 - Current
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Gathers necessary information to fully understand the scope of a problem; apply critical thinking to develop options.
  • Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends course of action.
  • Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
  • Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
  • Effectively delegates work and communicates plans to others
  • Reviews sales and expense reports to quickly identify and prioritize area of opportunity, determines root cause of the opportunity, and sets team direction to maximize sales and / or team performance in their respective areas
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Assistant Manager of Merchandise Operations

JCPenney
Pembroke Pines, FL
11.2008 - Current
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
  • Measured team performance and reported metrics to leadership team members
  • Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them
  • Customer Service & Sales
     Models and holds team accountable for outstanding customer service; demonstrates WORTH behaviors consistently
     Coaches associates to deliver outstanding customer service
     Manages the Manager on Duty program to ensure that associates are actively engaged
     Resolves customer issues and concerns in a professional manner
     Maximizes sales and service by ensuring staff is scheduled appropriately
  • Store Operations
     Owns in-stock levels through merchandising replenishment activities, Radio Frequency Identification tasks and inventory accuracy updates
     Owns the SET and door to floor processes; champions high standards for presentation and maintenance of store during operating hours
     Actively walks the floor and strategize with Merchandise Supervisors and associates to plan and execute all merchandising and visual elements
     Interprets company merchandise direction and applies key strategies in a manner that drives sales based on local opportunities
     Oversees and maintains all fitting room and sales floor recovery processes to ensure a clean and organized store environment
     Owns the completion of all pricing and signing processes including workload planning, weights and measures, price changes and re-ticketing
  • Stockroom & General Operations
     Owns all stockroom processes including the overall organization and work safety initiatives
     Owns receiving, shipping and reverse logistics including all third party carrier processes (FedEx, UPS, etc.)
     Oversees Cash Office tasks including CASHMAN
     Responsible for facility equipment, repairs and overall building maintenance
  • Team Development
     Partners with the Assistant Manager of Human Resources / Human Resources Supervisor to source and hire talent
     Actively walks the store and coaches in the moment to enhance each supervisor’s ability to execute, as well as develop their own respective
    teams
     Plans, coordinates and delivers store training programs to associates, partnering with the Human Resources Supervisor to review progress for
    company and/or role-specific on-boarding and training
     Maintains notes / observations of each associate’s strengths and opportunities
     Takes action on performance and policy issues within the team
  • Performance Standards
     Drives company shrink and safety initiatives
  • Managed team of 80 employees, overseeing hiring, training, and professional growth of employees

Accounts Payable Analyst

Alliance Entertainment
Coral Springs, FL
07.2006 - 05.2009
  • All aspects of non-trade and trade accounts payable processing
  • Used Oracle to analyze finances and create detailed forecasts for day staff
  • Automated office operations by managing client correspondence, filing, record tracking and data communications
  • Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement
  • Maintained database to monitor 3 years of accounts payable for corporate customers and vendors
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.

Account Payable Clerk

Severn Trent Services
Coral Springs, FL
10.2005 - 07.2006
  • Organized all accounts payable, filing and vendor management
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Led projects and analyzed data to identify opportunities for improvement
  • Offered friendly and efficient service to all customers, handled challenging situations with ease
  • Conducted research, gathered information from multiple sources and presented results
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Maintained energy and enthusiasm in fast-paced environment
  • Carried out day-day-day duties accurately and efficiently
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Accounting Clerk

Central Macomb Community Credit Union
Mount Clemens, MI
11.2000 - 01.2004
  • Responsible for checking customers credit reports
  • Balanced g/l accounts
  • Processed returned and fraudulent checks
  • Processed electronic transfers
  • Encoded checks
  • Balanced and managed onsite ATMs
  • Worked as a teller when needed
  • Kept records current and accurate with efficient reconciliations and variance resolution
  • Prepared monthly and year-end closing statements, financial documents, and invoices
  • Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation
  • Looked into and corrected system and account variances
  • Reconciled company accounts for credit cards, employee expenses and commissions.
  • Input high volume of monthly invoices with consistent accuracy.

Education

Associate of Science - Interior Design

The Art Institute of Ft. Lauderdale
2009

Skills

  • Accounts Payable
  • Ability to analyze profits
  • Data entry
  • Performance improvement
  • Team Leadership
  • Business Development
  • Deadline-oriented
  • Oracle PeopleSoft
  • New Employee Orientation
  • Training Needs Analysis
  • HR Processes
  • Customer Interaction
  • Window Displays
  • Operational Efficiency
  • Creative Strategies
  • Retail Inventory

Timeline

General Manager

JCPenney
08.2020 - Current

Assistant Manager of Merchandise Operations

JCPenney
11.2008 - Current

Accounts Payable Analyst

Alliance Entertainment
07.2006 - 05.2009

Account Payable Clerk

Severn Trent Services
10.2005 - 07.2006

Accounting Clerk

Central Macomb Community Credit Union
11.2000 - 01.2004

Associate of Science - Interior Design

The Art Institute of Ft. Lauderdale

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Tabitha Stadwick