Tabitha Stickle
Schenectady
Summary
Skilled medical assistant specializing in patient care and electronic health records management. Proven ability to enhance patient experiences through efficient scheduling and accurate record-keeping. Strong communicator with a focus on delivering high-quality support in clinical settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Capital Region Orthopedic
Albany
11.2024 - 07.2025
- Assisted physicians with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Prepared examination rooms and ensured all necessary supplies were available.
- Scheduled patient appointments and managed follow-up communications.
- Coordinated referrals to specialists within the orthopedic practice network.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Oil Change Technician
Take 5 Oil Change
Guilderland
04.2024 - 08.2024
- Performed oil changes and fluid checks for customer vehicles.
- Maintained cleanliness and organization of work area and tools.
- Assisted customers with service recommendations and product knowledge.
- Followed safety protocols for handling hazardous materials and equipment.
- Collaborated with team members to ensure efficient service delivery.
- Conducted visual inspections of vehicle components during service appointments.
- Utilized various tools for oil changes and maintenance tasks effectively.
- Supported training of new technicians on standard operating procedures.
- Checked fluid levels, replaced filters, and topped off fluids as necessary.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Assisted other technicians in completing complex tasks during oil changes.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
- Ensured all tools were properly stored after use for safety purposes.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Recommended additional repairs or services based on customer needs.
- Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
- Adhered to environmental policies when disposing of used motor oils and other waste materials.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Worked alone or as part of team to handle many daily service appointments.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Verified that all documentation was complete prior to returning the vehicle to the customer.
- Confirmed customer satisfaction by providing a walk around inspection prior to releasing the vehicle.
- Reviewed repair orders to ensure accuracy of information related to completed repairs.
Line Cook/Barback
Graney's Pub
Albany
03.2022 - 08.2024
- Prepared and cooked a variety of dishes in a fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Monitored inventory levels and communicated needs to management effectively.
- Adhered to food safety regulations and maintained hygiene standards consistently.
- Trained new kitchen staff on cooking techniques and kitchen procedures.
- Managed food preparation schedules to optimize workflow efficiency during shifts.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Assisted bartenders by restocking supplies and maintaining clean work areas.
- Prepared garnishes and glassware for drink service during busy shifts.
- Transported kegs and cases of beverages to ensure timely service availability.
- Collaborated with team members to streamline workflow during peak hours.
- Monitored inventory levels and communicated restocking needs to management.
- Maintained cleanliness of bar equipment and workstations throughout shifts.
- Provided excellent customer service by responding to guest inquiries promptly.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
Wait Staff Member
O'tooles Irish Pub
Albany
02.2024 - 07.2024
- Provided excellent customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately and efficiently using point-of-sale systems.
- Assisted in setting up and maintaining cleanliness of dining areas.
- Managed cash handling and payment transactions with attention to detail.
- Trained new staff on service protocols and restaurant procedures.
- Responded promptly to guest inquiries and special requests during service.
- Maintained knowledge of menu items to assist with customer recommendations.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Checked in with guests throughout the meal to ensure satisfaction.
- Followed proper sanitation procedures while handling food or beverage items.
- Performed opening and closing duties including setting up side stations, restocking condiments.
- Followed proper cash handling procedures when processing payments from customers.
- Took orders accurately and communicated with kitchen staff regarding order details.
- Demonstrated a friendly attitude towards guests at all times.
- Delivered food orders to guests in a timely manner according to restaurant standards.
- Utilized effective problem-solving skills when addressing guest complaints or concerns.
- Communicated effectively with other employees within the restaurant environment.
- Provided menus and answered questions regarding menu items.
- Maintained knowledge of current menu items, specials, and promotions.
- Stocked service areas with necessary supplies such as straws, napkins, condiments.
- Bussed tables, cleared dishes, refilled beverages, and reset tables for subsequent diners.
- Assisted other wait staff members during peak dining hours when needed.
Education
High School Diploma -
Greenville High School
Greenville,NY11-2006
Associate of Applied Science - Nursing
Columbia Greene Community College
Hudson, NYSkills
- Patient care
- Electronic health records
- Vital signs monitoring
- Scheduling appointments
- Medical terminology
- Customer service
- Time management
- Team collaboration
- Inventory management
- Problem solving
- Attention to detail
- Adaptability
- Patient scheduling
- Electronic medical records
- Reliable team player
- Emergency response preparedness
- HIPAA compliance
- Emergency room procedures
- Point-of-sale systems
- Effective communication
- Food safety
- Beverage making
- Table setting techniques
- Order taking accuracy
- Reliability and punctuality
- Professional appearance
Timeline
Medical Assistant
Capital Region Orthopedic
11.2024 - 07.2025
Oil Change Technician
Take 5 Oil Change
04.2024 - 08.2024
Wait Staff Member
O'tooles Irish Pub
02.2024 - 07.2024
Line Cook/Barback
Graney's Pub
03.2022 - 08.2024
High School Diploma -
Greenville High School
Associate of Applied Science - Nursing
Columbia Greene Community College