Tabitha Tatum
OWINGS MILLS,Maryland
Summary
Results-driven professional with 23 years of experience and focus on performance. Demonstrated success in cultivating rapport with individuals to optimize goals and output, resolve complex problems and deliver innovative improvement strategies. Flexible with changing assignments and specific needs of different projects.
Overview
17
17
years of professional experience
Work History
Management Analyst
Centers For Medicare & Medicaid Services
Baltimore , MD
2012.09 - Current
- Gathered, documented and modeled data to assess business trends.
- Evaluated current processes to develop improvement plans.
- Developed and maintained courteous and effective working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
- Exceeded goals through effective task prioritization and great work ethic.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Produced detailed and relevant reports for use in making business decisions.
Human Resources Specialist
Changing Lives At Home Mental Health
Baltimore , MD
2016.10 - 2018.10
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Group Home Counselor
Changing Lives At Home
Baltimore , Maryland
2007.05 - 2008.06
- Counseled five residents in group sessions to assist in overcoming dependencies and adjustments to life.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Engaged five intervention techniques to deescalate aggressive and hostile behavior of residents.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Master of Science - Negotiations And Conflict Management
University of Baltimore
Baltimore, MD12.2011
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD06.2005
Skills
- Microsoft software proficiency
- Teamwork
- Computer skills
- Flexible & Adaptable
- Critical thinking
- Organization and Time management
- Computer proficiency
- Conflict resolution
- First Aid/CPR
- Written Communication
- Good telephone etiquette
- Analytical skills
- Collaboration
- Planning and Coordination
- Cultural awareness
- Adaptability
Timeline
Human Resources Specialist
Changing Lives At Home Mental Health
2016.10 - 2018.10
Management Analyst
Centers For Medicare & Medicaid Services
2012.09 - Current
Group Home Counselor
Changing Lives At Home
2007.05 - 2008.06
Master of Science - Negotiations And Conflict Management
University of Baltimore
Bachelor of Science - Social Work
Morgan State University
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