Checked guests' identification before serving alcoholic beverages.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Used cash registers and credit card machines to cash out customers.
Cocktail Server
Zumba Lounge
01.2021 - 08.2021
Anticipated guest needs and provided proactive service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Increased sales significantly by upselling higher-end products to customers.
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express
Policy Management Specialist at Automobile Club of Southern California (AAA)Policy Management Specialist at Automobile Club of Southern California (AAA)