Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Pre-Litigation Legal Assistant
Denmon Pearlman
10.2019 - Current
Organization and set up of all new client files within 24 hours of signing
Opening claims and confirming information with insurance companies
Obtaining verbal policy limits and policy documents from insurance companies
Send Letters of Representation to all involved parties and their insurance companies
Send Letters of Preservation and Spoilation Letters
Requesting documents and other necessary paperwork from and for clients
Calendaring all appointments for clients
Requesting records and files from previous attorneys' offices
Review and update case files using Filevine, Lead Docket, Case Status and Salesforce
Following up with medical facilities and insurance companies
Designed a product new to the market and held a design patent.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Managed daily operations for a successful small business, ensuring efficient processes and quality products.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Promoted business via social media to generate leads and maximize brand identity.
Designed business plan to define concept, short-term and long-term goals and strategies.
Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Assistant Department Manager
Nordstrom Rack
08.2015 - 12.2017
Assisted in setting up all fixtures, displays and store furniture, as well as the entire initial stock of merchandise in order to prepare for the store's grand opening.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond the assistant level position role scope requirements.
Store Manager
Hollister Co.
03.2010 - 08.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Education
Bachelor of Science - Merchandising And Buying Operations
Florida State University
Tallahassee, FL
12.2009
Skills
MS Office
Administrative Support
Document Preparation
Smart Advocate
Records Management
Attention to Detail
Proofreading
Communication Skills
Timeline
Pre-Litigation Legal Assistant
Denmon Pearlman
10.2019 - Current
Small Business Owner
Tulu Flowers
01.2018 - 10.2019
Assistant Department Manager
Nordstrom Rack
08.2015 - 12.2017
Store Manager
Hollister Co.
03.2010 - 08.2015
Bachelor of Science - Merchandising And Buying Operations
Florida State University
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