Summary
Overview
Work History
Education
Skills
Timeline
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Tabitha White

Hildebran,NC

Summary

Dynamic Cafe Manager with a proven track record at BCPS, excelling in customer engagement and staff management. Achieved 100% health code compliance while fostering a positive work environment. Expert in food safety compliance and inventory management, consistently enhancing customer experiences through effective problem-solving and operational efficiency.

Overview

9
9
years of professional experience

Work History

Cafe Manager

BCPS
02.2024 - 04.2025
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Handled business administration functions such as answering emails, cash register counting, and supply ordering.
  • Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
  • Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
  • Kept cafe in full compliance with health code standards and achieved consistent scores at 100.
  • Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
  • Fostered a positive work environment through open communication channels and collaborative problem-solving approaches.

Cafeteria Worker

Chartwells Compass Group
08.2022 - 02.2024
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Received and stored incoming supplies according to procedures.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.

Sewer

Century Furniture
07.2020 - 08.2022
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Reduced blockages and overflows by promptly addressing reported issues and conducting thorough investigations.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Maintained accurate records of work performed, materials used, and time spent on tasks, contributing to efficient resource allocation.
  • Made tickets for furniture, and sewed welt for them.
  • Sewed chair skirts

Assistant Manager

Jack in the Box
08.2016 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

High School Diploma -

East Alps
Hildebran, NC
05.2010

Skills

  • Customer engagement
  • Customer experience management
  • Staff management
  • Health and safety regulations
  • Order management
  • Food safety compliance
  • Food orders
  • Health department compliance
  • Problem-solving
  • Money handling
  • Safe food handling
  • Inventory management
  • Supply ordering and management

Timeline

Cafe Manager

BCPS
02.2024 - 04.2025

Cafeteria Worker

Chartwells Compass Group
08.2022 - 02.2024

Sewer

Century Furniture
07.2020 - 08.2022

Assistant Manager

Jack in the Box
08.2016 - 08.2022

High School Diploma -

East Alps
Tabitha White