Hi, I’m
Tabitha Wilcox
Wichita,KS
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility policies. Looking to expand my career path and seeking opportunities for growth.
Overview
20
years of professional experience
2
Certifications
Work History
HOA Management Services
Senior Community Manager
02.2024 - Current
Job overview
- Conducted regular inspections of exterior of properties for damage.
- Conducted regular inspections to identify needed improvements and maintain highest community standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Maintained knowledge with governing documents to advocate for appropriate changes.
HOA Management Services
Community Manager Supervisor
06.2023 - 02.2024
Job overview
- Supervised a team of 15 community managers, ensuring efficient coordination and execution of company standards.
- Implemented new, effective tools to oversee daily operations of our team of community managers.
- Coordinated with the management team to improve employee morale.
- Assisted in restructuring of internal roles to be implemented for the future success of the company.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Ensured that all monthly meetings had representation present, and that all association needs were met.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained all Association records and websites, to provide the necessary materials to all Members per state statute guidelines.
- Assisted the Board of Directors in conducting their meetings, including but not limited to producing all meeting materials, tracking attendance, providing guidance to meet statute requirements, and actively carrying out any follow up tasks to ensure that each community ran efficiently.
- Worked with maintenance staff to complete timely repairs and enhancements.
HOA Management Services
Community Manager
01.2020 - 06.2023
Job overview
- Conducted regular inspections of exterior of properties for damage.
- Conducted regular inspections to identify needed improvements and maintain highest community standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Maintained knowledge with governing documents to advocate for appropriate changes.
Skills
- Customer engagement
- Microsoft Office Suite Proficient
- Budget Planning
- Conflict Resolution
- Negotiation
- Attention to Detail
- Project Management
- Creativity
- Emotional Intelligence
- Organization
Certification
CMCA-Certified Manager of Community Associations, Community Association Managers International Certification Board
AMS-Association Manager Specialist, Community Associations Institute
Languages
English
Native or Bilingual
Software
Microsoft Office Suite
CINC Systems Management Software
Village Management Software
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Community Manager
HOA Management Services
02.2024 - Current
Community Manager Supervisor
HOA Management Services
06.2023 - 02.2024
Community Manager
HOA Management Services
01.2020 - 06.2023
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