Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Programs Manager
Children Services Council
Lauderhill, Florida
03.2019 - Current
Responsible for administering contracts for various programs and services targeting children and families
Develop and execute contracts, and corresponding budgets, between CSC and provider agencies (non-profits, for profits and government entities) through review, analysis and negotiation
Monitor funding utilization and review provider invoices to ensure compliance
Analyze and assess grant application content relative to the goals, scope and priorities of the Council
Prepare information for the Council, as well as external organizations and agencies
Make recommendations for various programs and services to ensure programmatic compliance
Develop reports or databases to track information and performance as well as utilize available databases (SAMIS, Laserfiche, etc.) to provide information and analysis
Provide technical assistance and training to providers to improve quality of service delivery
Visit and monitor community and institutional facilities and programs to determine that the process of service delivery is in compliance with the contract and promotes quality improvement
Reach Program Coordinator
Pace Center for Girls, Inc
Wilton Manors, Florida
10.2015 - 05.2019
Monitored funding utilization and program invoices to ensure compliance
Promoted Pace within the community, conferences, and public speaking events
Provided supervision of direct care staff
Program oversight and guidance including but not limited to: receive and process diversion/civil citation referrals
Performed case file reviews to maintain all levels of compliance with grantor and Pace
Assisted in the compliance of agency quality improvement standards, licensure mandates and funder compliance in performance measures
Provided monthly reviews for direct care staff, annual evaluations, and development plans
Provided counseling, support, and coaching to direct care staff
Assisted in training and oversight of assigned interns and volunteers, if warranted
Created partnerships and community resources to identify quality services and assistance that will enhance the program
Created communications to both internal and external constituencies
Maintained documentation in the Pace database to ensure unit of service is appropriately utilized according to funder
Shared responsibility for maintaining center census
Counsel and provide case management and crisis intervention to the girls (and families) on as needed basis
Oversee and ensure staff are trained to apply the strength-based approach to programming
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Intake Outreach Coordinator/Academic Program
Pace Center for Girls, Inc
Wilton Manors, Florida
09.2014 - 10.2015
Served as first contact to families and girls who are considering the Pace program
Conducted preliminary needs assessment and worked with intake team to determine the appropriateness of placement of girls into the Pace program
Compiled documentation for intake as required by policy
Facilitated intake interviews to assess the needs of each girl and family, collaborate with the intake team
Shared responsibility for maintaining center census
Facilitated orientation process for new girls entering the Pace program
Participated in job fairs to generate interest in Pace
Participated in care-review meetings prior to a girl’s transitional care management
Participated in family conferences as needed
Created positive relationships with outside agencies and identify resources available to all girls.
Government Operations Consultant II
State of Florida, Justice
Margate, Florida
09.2013 - 09.2014
Assisted the Chief and Assistant Chief of Probation with daily operations
Provided leadership on initiatives instituted by the Juvenile Department to employees assigned for supervision
Act as a community liaison to represent the Department
Conducted seminars and lectures for parents, community organizations, and churches
Identified community resources for the youth and families to address their needs
Coordinated with community agencies to assist with the Department reform initiatives
Interviewed and processed volunteers for the department
Attended community meetings human trafficking staffing monthly
Assisted with Crossover Youth Practice Model /Georgetown
Provide statistical reports on Circuit Initiatives
Conducted regular audits to ensure circuit was ready for annual compliance reviews
Monitored corporate policies and procedures, ensuring compliance with federal regulations.
Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
Juvenile Probation Officer Supervisor/Specialized Unit
State of Florida, Justice
Margate, Florida
10.2011 - 09.2013
Supervised, approved, and maintained workloads, schedules, and deadlines of staff
Recommend hire, transfers, promotions, and disciplinary actions of staff
Provided leadership on initiatives instituted by the Juvenile Department to employees assigned for supervision
Provided knowledge to staff via current research and professional literature on relevant subject matter
Provided input on policy reviews, participated in pilot projects as requested
Monitored case management services, which included but not limited to; case plan development, assigning cases, home studies, timely filing of court documents, multidisciplinary staffing; also make supervisory recommendations regarding case dispositions
Coordinated case assignments to ensure compliance with applicable laws, policies, standards, and statutory guidelines
Provided case consultation to discuss treatment plans, detention screenings and case supervision
Assessed the risk and needs of youth, motivated employees to improve the quality and quantity of duties performed
Supervised preparation of reports and other related documents prepared by staff
Ensured employees receive training necessary to perform assigned duties effectively and efficiently
Developed employee performance standards, evaluate employee performance
Applied and explained applicable laws, rules, regulations, policies, and procedures
Developed and collaborated with the 17th Circuit Judicial Court, law enforcement agencies, School Board of Broward County, Guardian Ad Litem Program, Broward State Attorney’s Office, Broward Public Defender’s Office, Broward Sheriff’s Office-CPIS, and social and civic agencies that provide services to youth
Ensured information entered Juvenile Justice Information System (JJIS) is accurate and complete
Provided technical assistance to staff, community, and other agencies on juvenile justice related issues
Provided special review and guidance for complex cases
Developed key partnerships with staff of community organizations to improve access to educational services among disenfranchised youth.
Education
BS - Criminal Justice
Edward Waters College
Jacksonville, FL
05.1999
MS - Criminal Justice
Florida Metropolitan University
Jacksonville, FL
10.2011
MSW - Social Work
Florida Atlantic University
Boca Raton, FL
05.2022
Skills
Skills & Abilities
Motivational Interviewing
Public Speaking
Gender Responsive Programming
Central Communication Center (CCC) guidelines
Florida Chapter 39 (ChildNet Guidelines)
Florida Statue 985
Department of Juvenile Justice Administrative Rules
Life Skills Training Facilitator (LST)
Ability to work independently
Ability to motivate others
Ability to organize/multi-task
Ability to provide leadership and team building
Computer skills
Florida Department of Juvenile Justice Information System (JJIS)
Paralegal & Intake Coordinator at New York Council on Adoptable Children (COAC)Paralegal & Intake Coordinator at New York Council on Adoptable Children (COAC)