Summary
Overview
Work History
Education
Skills
Timeline
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Tabithia Montgomery

Vinton,OH

Summary

Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.

Overview

13
13
years of professional experience

Work History

Financial Advocate\Precertification Specialist

Holzer Health System
06.2013 - Current
  • Resolved discrepancies with client applications to verify eligibility.
  • Devised and implemented strategies to streamline eligibility verification processes.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Trained staff on current eligibility requirements and policies.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Facilitated information and resource exchanges with external agencies to progress client applications.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Secured and protected data from unauthorized access by complying with security protocols.

Office Assistant

Gallia County Job And Family Service (Flood Grant)
01.2013 - 06.2013
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Organized hiring events
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.
  • Supported staff on special assignments

Cashier

Save A Lot
05.2011 - 02.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Learned duties for various positions and provided backup at key times.

Office Assistant

Rio Grande Campus Police (WIA Program)
05.2010 - 08.2012
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to officers and staff
  • Completed background checks for Ohio BCI an FBI and delivered results in a timely manner.
  • Issued student ID's and campus parking permits
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

High School Diploma -

River Valley High School
Bidwell, OH
05.2011

Skills

  • Administrative Support
  • Paperwork and Documentation
  • Enrollment Procedures
  • Applicant Interviewing
  • Office Support
  • Telephone Etiquette
  • Eligibility Requirements
  • Fact-Checking Skills
  • Benefits Verifications
  • Advocacy and Counseling
  • Effective Communication Skills
  • Precertification Processing

Timeline

Financial Advocate\Precertification Specialist

Holzer Health System
06.2013 - Current

Office Assistant

Gallia County Job And Family Service (Flood Grant)
01.2013 - 06.2013

Cashier

Save A Lot
05.2011 - 02.2013

Office Assistant

Rio Grande Campus Police (WIA Program)
05.2010 - 08.2012

High School Diploma -

River Valley High School

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Tabithia Montgomery