Tabria Chism

• Assisted property manager in leasing and marketing activities.
• Created tenant files, maintained records of rental payments, and tracked lease agreements.
• Prepared monthly financial reports for review by the property manager.
• Conducted regular inspections of properties to identify any needed repairs or improvements.
• Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
• Handled complaints from tenants regarding maintenance issues and resolved them promptly.
• Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
• Ensured compliance with all applicable laws related to fair housing practices.
• Initiated eviction proceedings when necessary according to state law guidelines.

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• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
• Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.

• Assisted the Hotel Manager in developing and implementing effective strategies for improving guest satisfaction.
• Ensured all staff members had appropriate training and development opportunities.
• Prepared reports on occupancy levels, revenue projections, staffing needs.
• Coordinated daily activities of front desk personnel to ensure smooth check-in and check-out processes for guests.
• Created a welcoming atmosphere by greeting guests upon arrival at the hotel premises.
• Resolved customer complaints in an efficient manner in order to maintain high standards of hospitality services.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained clean and safe environment to promote patient safety and comfort.