Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
AssistantManager
Taccara Williams

Taccara Williams

Pendleton,SC

Summary

Business management professional with interest in a management position. Seeking to help maintain the business’s team by recruiting and training new employee. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assitant Manager

Liberty Tax Service
12.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
  • Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
  • Assisted in resolving complex tax issues, strengthening client relationships and building trust.
  • Conducted thorough research to identify potential deductions and credits for clients, maximizing their returns.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Implemented time-saving software tools to automate portions of the tax preparation process, increasing productivity.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.

Substitute Teacher, K-12

Kelly Educational Services
08.2023 - Current
  • Improved student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Increased parent involvement in the educational process through regular communication and collaboration on student progress.
  • Developed strong relationships with students, fostering a positive learning environment and encouraging personal growth.
  • Assisted in developing IEPs for special needs students, ensuring appropriate accommodations were provided to support their learning goals.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Corporate Trainer

BECKER LOGISTICS
08.2022 - 01.2023
  • Design and develop instructor-led learning content that provides employees with essential means for job growth and success
  • Seek continuous internal improvement of training programs, materials, and solutions and collaborate with leadership to create instructional content
  • Continually evaluate learning interventions and programs to ensure high quality of execution
  • Evaluate effectiveness of training by collecting data to determine most appropriate solution followed up with on-the-job training and feedback for employees
  • Support the full suite of our client’s Learning & Development programming, onboarding, on-the-job, professional development, leadership development, sales development, and more
  • Educate leadership on content creation processes, policies, and best practices.
  • Boosted employee engagement by developing and implementing interactive training sessions.
  • Enhanced corporate culture by conducting team-building activities and workshops.

Corporate Trainer

LogistiCare
03.2019 - 07.2022
  • Managed new employee orientation training process for more than 200 employees each year.
  • Boosted employee engagement by developing and implementing interactive training sessions.
  • Enhanced corporate culture by conducting team-building activities and workshops
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Streamlined onboarding processes, resulting in decreased time to productivity for new employees.
  • Improved employee retention rates with ongoing professional development opportunities.
  • Supported company growth by designing targeted training programs for new hires.
  • Collaborated with department managers to identify skill gaps and develop tailored training solutions.
  • Increased overall job satisfaction through the delivery of personalized career coaching sessions.
  • Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
  • Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
  • Developed customized leadership development programs that prepared high-potential employees for advanced roles within the company.
  • Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.

Operations Manager

Sail Over Logistics
01.2014 - 05.2019
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Bachelor Of Science (B.S.) In Business Candidate -

University Of the People
Pasadena, CA
11.2024

Associate of Science - Business Administration And Management

Greenville Technical College
Greenville, SC
05.2010

Skills

  • Recruiting and interviewing
  • Employee Scheduling
  • Employee Performance Evaluations
  • Cost Reduction
  • Operations Management
  • Product and service knowledge
  • Task Delegation
  • Business Administration
  • Customer Relations
  • Sales Growth
  • Strategic Planning
  • Consulting
  • Policy Enforcement
  • Literacy development
  • Multi-Subject Instruction
  • Positive Reinforcement
  • Student Engagement
  • Instructional Strategies
  • Special Needs Support
  • Materials design
  • Training assessment
  • New Employee Training
  • Course design
  • Procedure Development
  • Cost Control
  • Contract Management
  • Work flow planning
  • Root Cause Analysis
  • Technical Support
  • Project tracking
  • Schedule Management
  • Tax Return Preparation
  • Tax-related research
  • Regulatory Compliance
  • Tax Law Compliance
  • Bookkeeping
  • Financial statement review
  • Records Management
  • Risk Management
  • Data Gathering
  • Tax reporting
  • Document Preparation
  • Corporate tax preparation
  • Financial Management
  • Tax audit procedures
  • Payroll familiarity
  • Organization skills
  • Tax law knowledge
  • Payroll Processing
  • Verbal/written communication
  • Filing System Management
  • Storage procedures
  • Year-end tax provision proficiency
  • Financial statements expertise
  • Legal Research
  • Estate Tax Returns
  • Tax code knowledge
  • Client Communication
  • Local, state, and federal tax returns
  • New Business Development
  • QuickBooks proficiency
  • Tax Law
  • Financial Statements
  • Bookkeeping Expertise
  • Tax Deductions Optimization
  • Nonprofit Taxation
  • Sales Tax Filing
  • Income Tax Preparation
  • Estate Tax Planning
  • Customer Service
  • Payment Processing
  • 10-Key Data Entry
  • Error Detection
  • Quality Control
  • Tax Form Completion
  • Client Records Review
  • Tax Law Review
  • Tax Advisement

Certification

  • Tax Preparation Certification - 1y
  • Licensed [Real Estate Agent ] - 1 yr

Software

MS Office

Google Suites

Social Media

Collaboration and Communication Software

Timeline

Assitant Manager

Liberty Tax Service
12.2023 - Current

Substitute Teacher, K-12

Kelly Educational Services
08.2023 - Current

Corporate Trainer

BECKER LOGISTICS
08.2022 - 01.2023

Corporate Trainer

LogistiCare
03.2019 - 07.2022

Operations Manager

Sail Over Logistics
01.2014 - 05.2019

Bachelor Of Science (B.S.) In Business Candidate -

University Of the People

Associate of Science - Business Administration And Management

Greenville Technical College

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Taccara Williams