Tacoma Matthews
Claude
Summary
Working in renewable energy for nearly a decade, I have learned how to manage not only myself but a team as well. I've learned how that teamwork through all issues will result in a far better outcome than doing it alone. My goal is to be able to use the skills I've learned over the years to keep everyone around me safe as well as productive each and everyday.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Installation Technician Lead
Fairwind Inc.
08.2024 - Current
- Collaborated with team members to optimize installation processes and efficiency.
- Conducted on-site assessments to determine project requirements and specifications.
- Documented installation procedures and maintained accurate records of work performed.
- Provided technical support to clients, addressing inquiries and resolving concerns promptly.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Telematics Installer
EquipmentShare
08.2023 - 08.2024
- Assisted in troubleshooting issues during installation processes to minimize downtime.
- Followed detailed blueprints and technical diagrams for accurate installations.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
Installation Technician
TAKKION
02.2023 - 07.2023
- Installed and configured equipment according to specifications
- Conducted routine maintenance and troubleshooting of installations
- Collaborated with team members to ensure timely project completion
- Adhered to safety protocols during installation processes
- Provided technical support to clients for optimal equipment performance
Installation Specialist
General Electric Company
02.2022 - 12.2022
- Assisted in diagnosing and troubleshooting equipment issues, enhancing operational efficiency.
- Conducted comprehensive quality checks on installation procedures, ensuring adherence to company guidelines and client specifications.
- Used hand tools, power drills, and multi-meters
- Utilized company portals to maintain and update customer information, repair logs and inventory.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
Installation Technician Lead
Pearce Renewables
08.2019 - 02.2022
- Ensured compliance with safety protocols during installation procedures.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, and drilling during various types of procedures
- Provided excellent customer service, addressing questions and concerns during the installation process.
Laborer
Mortenson Energy Services
05.2017 - 08.2019
- Executed preventive maintenance on machinery, enhancing equipment lifespan and reliability.
- Trained junior technicians on maintenance procedures and safety protocols.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Education
Pampa High School
Pampa, TX05-2016
Skills
- Customer service
- Troubleshooting
- Problem analysis
- Job planning
- Issue resolution
- Assembly and installation
Certification
- GWO
- OSHA 10
- GE 2.X Loto and Maintenance for 2 MW turbines
Timeline
Installation Technician Lead
Fairwind Inc.
08.2024 - Current
Telematics Installer
EquipmentShare
08.2023 - 08.2024
Installation Technician
TAKKION
02.2023 - 07.2023
Installation Specialist
General Electric Company
02.2022 - 12.2022
Installation Technician Lead
Pearce Renewables
08.2019 - 02.2022
Laborer
Mortenson Energy Services
05.2017 - 08.2019
Pampa High School
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